Baby Injured

Sooler

kaza wrote: »

Obviously babies should always be supervised, however I had only gone into the kitchen there is little point in haveing a baby product that isnt safe if you take your eyes off your baby for 2 minutes or have to take baby to the toilet with you etc

Was it switched on or off?

The Fisher Price one says on the Argos page
Bouncing Rockers Explained
Please note that bouncers should not be used once a child can sit unaided.

Suggests someone needs to be there all the time while it is in use.

kaza

Sooler wrote: »

Was it switched on or off?

The Fisher Price one says on the Argos page
Bouncing Rockers Explained
Please note that bouncers should not be used once a child can sit unaided.

Suggests someone needs to be there all the time while it is in use.

It was switched off, he was 2 weeks old and weighed 9lbs therefore he can not sit unaided

kaza

Can i just say I was asking for advice re mothercare and appropriate actions etc,

I now feel that I am haveing to defend myself as I am being accused of being a negligent parent through leaving my baby unattended for 2 mins in what I 100% believed to be a safe and suitable device and I still believe he should have been safe in it

aliasojo

hollydays wrote: »

I think you should be informing trading standards,so that a seemingly dangerous product can be investigated.

Agreed. No point in asking on here, as you have discovered.

This could potentially be a serious design fault. It does happen. I'm sure a Mothercare pushchair was at the centre of some sort of similar issue a few years back?

Anyway, I wouldn't simply leave it at contacting Mothercare I would be looking for external advice.

hollydays

You are obviously a very caring mother,and i suspect the MOthercare Happy Safari swing product is going to reappear on their shelves with a head support.It would be interesting to know who makes the product,as Mothercare don't make any of their own stuff.Perhaps you could also put reviews of it on ciao/ reviewcentre and other mother/baby forums.

Ivory_Tinkler

OP - I think you are going to receive many critical comments to this post for leaving your baby in the rocker rather than advice tackling the problem you came on here to discuss. No one can watch a baby for 100% of the time so please don't get upset by some of the comments made here.

I would get in touch with Mothercare again and ask them what they are doing and mention that you would like to get Trading Standards involved to prevent this happening to another child. Next time it could be much more serious.

You sound like you are a caring mother genuinely upset about this (and rightly so). I hope, therefore, that you are able to resolve this problem very soon.

skylight

I echo the Trading Standards sentiment. Call them and see what they suggest.
I would also contact Mothercare again asking them to confirm what action they are taking with your complaint and let them know you have also referred the matter to trading standards.

*If* it happened because of the way you used the product, then you will be told that. *If* there is a design fault (such as a head support - I would have expected one of those especially for a product marketed to newborns that moves) then it will be dealt with.

Do what you think is right.

Coupon-mad

kaza wrote: »

Can i just say I was asking for advice re mothercare and appropriate actions etc,

I now feel that I am having to defend myself as I am being accused of being a negligent parent through leaving my baby unattended for 2 mins in what I 100% believed to be a safe and suitable device and I still believe he should have been safe in it

FWIW I don't read this as if you have been negligent in any way. :A

The swing chair was switched off and he was asleep so it's understandable a parent might nip to the kitchen or toilet! I have 4 children and was very very careful when they were tiny, hardly left them for a moment - but a Mum has to go to the loo or prepare some lunch doesn't she?!

Best of luck with Mothercare/Trading Standards and don't worry about some comments. Some posters like to look for parental negligence where it doesn't exist, in any case of child injury posts on forums.

Sooler

kaza wrote: »

Can i just say I was asking for advice re mothercare and appropriate actions etc,

I now feel that I am haveing to defend myself as I am being accused of being a negligent parent through leaving my baby unattended for 2 mins in what I 100% believed to be a safe and suitable device and I still believe he should have been safe in it

... no you're not, appologies if it was my post that made you feel that :embarasse, just need to establish vital facts, whether it was switched on or not is a critical and makes a huge difference.

kaza

Yes I do believe it could have happened anyway!