Utility Warehouse - any good?

1carminestocky

llywelyn111 wrote: »

I have placed all my figures in many comparison sites and they come out cheapest in every single one of them... But seeing as everyone seems to hate them in this forum i'll do some further research in another forum.

To be fair, it's only a small number of individuals but MY GOD are they vocal :eek: And it's sort of gotten to the point on here that these people are so entrenched in their views (and bolstered by their equally vocal virtual mates) that they can see absolutely no positive in the company. It's not as if the energy industry (especially the Big 6) is exactly the most respected in the country but these people seem happy enough to pay their money to one of the Big 6 without so much as a whimper or criticism but reserve their venom for a relative tiddler in the industry. Which I do find strange but I'm not a psychiatrist so can't pass real judgment.

If UW are cheaper for you and all the comparison sites are telling you that, then go with UW. They do have approaching 250,000 customers, have recently been admitted into the FTSE-250 and all done with NO advertising so they must be doing something right. It's not as if you are tied into them at all.

Choc

Here Here its your choice at the end of the day.

Voyager2002

On cost: be aware that UW quotes prices excluding VAT, while other energy companies quote prices for domestic consumers that are VAT-inclusive.

On service: avoid like the plague.

Cardew

Choc wrote: »

Here Here .

Where, Where?

1carminestocky

Voyager2002 wrote: »

On cost: be aware that UW quotes prices excluding VAT, while other energy companies quote prices for domestic consumers that are VAT-inclusive.

What, even on the widely available independent switching sites?

On service: avoid like the plague.

As a matter of interest, which energy company would you recommend for 'service'? As I switch 4 times a year I have experience of most of the Big 6 and genuinely couldn't recommend ANY of them for 'service', exactly.

llywelyn111

no company is worse than Scottish Power for service

Cardew

Voyager2002 wrote: »

On cost: be aware that UW quotes prices excluding VAT, while other energy companies quote prices for domestic consumers that are VAT-inclusive.

On service: avoid like the plague.

To be fair, as I said earlier, their economy 7 rates per kWh are competitive.

However they charge(for Manweb heavy user) £8.18 a month(plus VAT)(£103pa) on that tariff with no discounts for DD. (I believe they charge 10% extra if you want to pay by cheque)

1carminestocky

llywelyn111 wrote: »

no company is worse than Scottish Power for service

I would beg to differ - SP are positively fantastic compared to the absolute shambles that is British Gas. Like I hinted at earlier, IME (fairly extensive) the energy industry's Big 6 offer some of the worst customer service in the UK.

llywelyn111

Cardew wrote: »

To be fair, as I said earlier, their economy 7 rates per kWh are competitive.

However they charge(for Manweb heavy user) £8.18 a month(plus VAT)(£103pa) on that tariff with no discounts for DD. (I believe they charge 10% extra if you want to pay by cheque)

I'd come under standard user which is £4 a month. Scottish power charge £6. somthing standing charge

phil140701

I'm with UW and have been since august, i live in a 1 bed room flat, with wife and 2 dogs, i have taken out elec, gas and broadcall laptop my monthly bills are on average £75. with that split down is approx £16 a month for gas, approx £12 a month for electric and the broadcall laptop package(warranty on the laptop until i/if i decide to cancel my package after 2 yr contract) is on average £40, i pay around £2 a month for silver membership which gives me free calls to their customer services and broadband support numbers and also a free life insurance policy.
I'm not a distributor, i have not got any friends or family to join up nor do i work for them in any other capacity, but from my experience, their customer services are excellent, always polite and all my problems have been fully resolved with one call, their bills are cheaper than any other company i have been with.

phil