MONEY MORAL DILEMMA. Would you keep a mistaken 'double refund'?

Pound

I probably would have answered yes that I'd keep it. But today I bought something on special offer then decided to return it and they refunded me the full cost of the item. It was only an extra £2 but I know I'd feel guilty taking it so I pointed out their mistake.

serena

No. It isn't my money.

liberty1264

I would keep it, Reason Having worked my proverbials off all my life and allways been 100% honest and allways played the game I now totally depend on my interest on my savings and share dividends to survive and you know what has happened to them I feel totally shafted by this government the banks and big business to hell with the lot them

jdbigguy

I have yet to come across any big business which doesn't attempt to con its customers one way or another.
For example Asda rolled back Bovril cubes from £1.76 to 76p. Not bad but they had been 76p for ages when Asda suddenly jumped the price to £1.76 just two weeks before the so called "Rollback" I have seen a lot of their prices jump up massively only to be rolled back a fortnight later.
Lets not forget internet providers "Unlimited" deals with their "Fair use policy" which limits your usage.
Both examples are probably legal but they are definitely not fair or moral.
There are plenty of other examples but I am sure you understand my point.
So Yes I would keep it and feel good about getting one over on them for a change.

LukeyBaby

If the situation was ever to happen to me - I would simply go back in and spend the extra (£70 in this case) on another product or products. This way the money goes back into the shops till - and you get a reward yourself!!:beer:

Pound

jrdunn wrote: »

For example Asda rolled back Bovril cubes from £1.76 to 76p. Not bad but they had been 76p for ages when Asda suddenly jumped the price to £1.76 just two weeks before the so called "Rollback" I have seen a lot of their prices jump up massively only to be rolled back a fortnight later.

I always thought that there was a law that for a price reduction to be advertised it had to have been at the higher price for at least 28 days.

jrdunn wrote: »

Lets not forget internet providers "Unlimited" deals with their "Fair use policy" which limits your usage.

This is legal because the ASA have changed the definition of the word 'unlimited' to mean 'a high limit'

lilykim

I always check my receipts, and keep an eye on whats going through the till when I'm served. But quite frankly if the shops till is set up correctly, and staff trained properly then mistakes like this shouldn't happen. Definetely would point it out if it was a small shop, a large chain store or supermarket, I dont know.

£££££

If the store was a small, local set-up in small town or village, or family owned etc.. then yes, definitely. If it was a large retailer with millions of pounds turnover per year then definitely not!:beer:

lilytuliprose

If it was a shop I went in often and friendly with the staff I'd take it back but if I didn't really know anyone there then I'd think of it as payment for the inconvenience of having to take it back.
Some time ago I bought a top from New Look but they forgot to take the security plastic block thingy off so I had to spend £7 bus fair to take it back to have it removed, not to mention the time. I asked politely if I could have the money back for my journey and they said NO!!!:mad:

lorrilips

MSE_Wendy wrote: »

Here's this week's hypothetical situation for you to cogitate on:

Would you keep a mistaken 'double refund'?

Having bought a £140 dress/suit in the sales at half price, you take it home and find some dodgy stitching. The store gives you a refund without quibbling, but when leaving the shopping centre, you notice the machine's automatically refunded the FULL price, twice what you paid. Would you go back to the shop and tell them, or keep schtum?

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:mad: I wouldnt go back and I will let you know why...my brother boght my mum a carigan and jumper that matched out of M&S and the silly blighter lost the reciept and it was too big so when i went to exchange it they said there was no more and i would need to take the sale price for it, my brother paid nearly £40 for it and all I could get back was £5 for each of them, so I got £10 what a con...