MONEY MORAL DILEMMA. Would you keep a mistaken 'double refund'?

xellieqx

Haaaaaale no. The machine did it.

markelock

I'd give it back. it's not mine. If it was the other way round, I'd expect them to act honestly also.

mr-tom_2

I'd like to think that if they'd been nasty about the refund, that I'd keep the money, but the truth is that I wouldn't - my conscience would bother me too much.

That said, if they had been in any way nasty or deliberately unhelpful then I would strongly consider converting the £70 to mixed small coin before returning it. After all, it's legal tender and it will serve them right for being unpleasant.

brokeinwales

It wouldn't really occur to me to do anything other than keep it. I've always assumed that it was up to the shop to decide how much money to refund you, so I'd just assume it was their policy to refund discounted items at full price, and be pleased it had worked out in my favour.

I know that the if a price is marked on an item in a shop, there's no requirement for them to sell it to you at that price, so I would have thought this worked in a similar way. OK - so maybe it was a mistake - but that's their problem (and likely a computer fault, rather than the responsibility of the sales assistant.)

sarastark86

How about if it was a bank? Let's just say (hypothetically of course...) that a 'friend' of mine opened a Premier bank account with Alliance and Leicester for their £100 incentive and waited. And waited and waited and waited to receive it... until eventually this person rings up the bank just before Xmas, as they are kind of counting on this money arriving before then, and asks them for it. And then the following day not one, but two payments of £100 arrive in the bank account. Would you give the £100 paid in error back to the bank??

Tiddles12

sarastark86 wrote: »

How about if it was a bank? Let's just say (hypothetically of course...) that a 'friend' of mine opened a Premier bank account with Alliance and Leicester for their £100 incentive and waited. And waited and waited and waited to receive it... until eventually this person rings up the bank just before Xmas, as they are kind of counting on this money arriving before then, and asks them for it. And then the following day not one, but two payments of £100 arrive in the bank account. Would you give the £100 paid in error back to the bank??

Course not, take it as compensation for the worry and hassle.

I also opened the A&L Premier account for the £100 incentive. My parents, who already have an A&L account "referred" me, so an extra £25 each for me and them.

I gave it about three months and when the payments had failed to materialise (predictably) I rang up to query them. As a result I have now received the £100 but both my parents and myself are still waiting for the £25 payments. I am also not receiving the high in-credit interest rate that I am supposed to be. Cue more phone calls and chasing-up from me. I find it a pain in the backside that they can't just do what they have promised to do, without prompting from me but I guess when it comes down to it they are just trying to pull a good old-fashioned fast one.

Keep the extra money and enjoy it!

puar_lemon

at the momement me and my partner who work for two different companys are both being made redundant so if it happend to us we would keep it.


a couple of years ago it was the day before my wages went in and i was skint i had £3 in my acount and i needed to pick some food up so i went in to withdraw the £3 and the cashier gave me £4, it was the best day of my life :j

sarastark86

Tiddles12 wrote: »

Course not, take it as compensation for the worry and hassle.

I also opened the A&L Premier account for the £100 incentive. My parents, who already have an A&L account "referred" me, so an extra £25 each for me and them.

I gave it about three months and when the payments had failed to materialise (predictably) I rang up to query them. As a result I have now received the £100 but both my parents and myself are still waiting for the £25 payments. I am also not receiving the high in-credit interest rate that I am supposed to be. Cue more phone calls and chasing-up from me. I find it a pain in the backside that they can't just do what they have promised to do, without prompting from me but I guess when it comes down to it they are just trying to pull a good old-fashioned fast one.

Keep the extra money and enjoy it!

well still waiting to see if they spot their mistake so put it in a savings account just in case... giving it 3 months... banks are one rip-off after another so conscience is clear! my friend's that is... ;-)

alisonhobbs

No way would I go back to the shop, I'd keep the money and smile! As others have said, if it was the other way round they wouldn't come after me to give me back my money!

~Jem~

Im with the majority - i would keep it.
There still making profit at the end of the day, £70 to them wouldnt mean much (unless were talking small boutique, but if there selling expensive clothes then i would imagine profits would be good)
£70 to me however means a double payment towards my credit card, or 2 months off from paying my mobile!

Like people have said, if you had been charged twice they wouldnt come after you, you'd probably have to realise there mistake, call up or go in store, then wait for the difference to get refunded, by which time you could have missed a direct debit / gone overdrawn etc, would they care? NO!