My Dyson has died, should I get a Sebo

Chillout

In my experience the henrys are pretty rubbish and are poor at edge cleaning. The first one I had died due to some weird smell being emitted everytime it was used. The second one was brand new and it lost its full suction power after a few uses. Theres still fluff on my carpet that doesnt get picked up by the henry. Get a decent upright vacuum with a beater bar! Those henrys should burn in the flames of hell!

krishna

We bought a Sebo X1 from John Lewis around 12 years ago. We chose it because the rep in JLP had said that most vacs were built to last a year, whereas the Sebo was built to last 5 years. Came with long warranty (don't remember how long). I have seen it used commercially too. It has given great service since them. Our cleaner hates Dysons and loves the Sebo. From what I recall there are now two models of Sebo: upright and cylinder. We bought an upright because at the time we had no stairs (ground floor flat). The advantage of an upright is there is less bending and the brushes mean they really clean the carpet and lift the pile without needing really high powered suction. Personally I think brushes are more important than strong suction. We have since moved to a house and for some time we just used the hose from the upright (you can pull it out of the vacuum cleaner for corners, stairs, etc) to clean the stairs. Then one day I was back in John Lewis again and decided to get an extended hose to make cleaning the stairs easier. While doing that I also saw a high speed rotating brush attachment for the hose and decided to give it a try. It is amazing. When we had people over they thought we had new carpets, it lifted the pile up so well! It did an amazingly good cleaning job (and we have cats too!) The extended hose is long enough to do the stairs without having to move the vac around, so having an upright is no longer a problem. The additional attachments are quite pricey (rotating brush attachment was around £25) , but in my mind well worth it.

Some years ago I decided to get the vac serviced and contacted Sebo. They do not have any authorised repair/service places; only their own service personnel who will come out to you. It seemed quite pricey and I told the person on the phone what the problem was. When we had first bought the vac it gave a clean smell. Most other vacs I had used smelled like they were pumping dust out again. Turns out there was an additional filter I didn't know about, so we hadn't changed it in about 8 years, and the vac had been used to clean up after building work! I cleaned the vac myself and changed the filters (very easy) and had no problems since. As far as I can see there is very little to go wrong and little that warrants regular servicing. I'd recommend buying the service packs rather than separate bags. This way you get 10 bags plus one each of the filters. Make sure you change the filters at least that often. I usually also buy an additional exhaust filter (they are under £2) and change that every five bags. If you have anyone with long hair in the house that will end up getting wrapped around the brushes, but the brush is easily removed and you can then take the hair and other long bits off.

If I ever needed to buy another vac it would be a Sebo, unless someone produced something else even more reliable for the price. But the way the vac is running I can't imaging having to do that in a long time.

julybride

Don't get one until you have contacted Dyson!!!! My mum had an engineer come out for £50 but they supplied parts with that.... he changed all sorts and she ended up with a pretty much brand new one which has lasted another two years. A good deal for £50 and its still going strong.

ivyleaf

I've got a Sebo cylinder cleaner and it's the best cleaner I've ever had. It's got a turbobrush for carpets and a different attachment for hard floors. One of my friends has the Sebo upright and she is very happy with it too. I chose mine because it had the "Good Housekeeping Institute" seal of approval, but I understand the Miele "Cat & Dog" is very good too.

I have a Dyson upright too but it just doesn't "pick up" the way it used to, despite giving it a new "lifetime filter" (Hah!) and making sure the brush bar is in the right place. I wouldn't buy a Dyson again, even though I love the way it all clips together!

ivyleaf

Hi Julybride, just read your post which crossed with mine. I might see if Dyson will overhaul mine for me after reading what you've said! It's still under warranty (just) and last time I phoned their helpline they got me to try doing various things to check what might be wrong. In the end they asked if I'd washed the filter lately - I hadn't, but it didn't make any difference when I did!

Oops, sorry to hijack thread! :rolleyes:

Flimber

Miele are top, IMO. 25-year warranty and metal parts where you need them and extreme suckability. We've got the 'Cat and Dog' model which is ace.

Mike.

Prudent

My Dyson died 18 months after about three years of use (which didn't impress me). I was quoted £70 for the repair, which seemed a lot. I bought a cheap replacement cleaner reduced from £79 to £39 on Tesco website. At the time they had 1000 club card points with electrical purchases. Converting points to deals meant the cleaner was in effect free. However it did not do a good job, especially with pet hairs, and I misssed the Dyson. A friend who buys items at furniture auctions to resell, told me used Dysons go really cheaply at these auctions. I got mine for £8 and has been working well ever since. If it does die six months or a year down the line I wont resent another £8!

jordylass

I thought it was £55 for vacuum and £80 for washing machine, but that includes any parts that are used even if it needs a new motor. It is an excellent and quick service, and it goes on indefinately, so your vacuum should be as good as new for only £50, they are very fair on charges as well if it is something the engineer doesn't think you should pay for they will waive the charge.

You can book an engineer at the website https://www.dyson.co.uk

julybride wrote:

Don't get one until you have contacted Dyson!!!! My mum had an engineer come out for £50 but they supplied parts with that.... he changed all sorts and she ended up with a pretty much brand new one which has lasted another two years. A good deal for £50 and its still going strong.

thechatking

My wife has asthma and we have two cats, who like to spread their hair about the place. Does the Miele Cat and Dog perform wonders in animal hair removal?

Where is the cheapest place to buy it? Apparently, it's £168 delivered from Comet.

anskills

tomstickland wrote:

Dyson no longer make the washing machines; apparently they cost more to make than they sold them for, or similar.

really???