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Currys

I needed a new fridge and found a nice one for £750, i decided to buy it and started to proceed with the sale (At Currys Birstall) He came at me with a total of £800 (just about) I asked what he was on about and he said £50 delivery.
I told him there was no way i was paying £750 for the fridge and then £50 to have it delivered and could he waive the delivery charge - This was met with a smug "no" I told him that i would not pay it so he either dropped it or i would walk out.
He was having none of it.
I walked out and next door there is a huge Comet, i found the same fridge (same price) and explained i wamted it and my experiencing with Currys, he knocked off 5% and gave me free delivery. So in the end i paid £712 and had it delivered free.

I went back next door and showed the Currys guy my reciept and told him i would know where to go in future. On the way out i was asked if there was a problem and i explained what had happened and how in the past year alone i had bought 2 50" Samsung LCD TV's and a Vac in that store alone. The manager looked none too impressed when i told him where id be going from now on. I did look as walking out and he was making his way to the refridgriation dept...
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Comments

  • linni
    linni Posts: 1,480 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    I was looking around for the Ipod Touch. Argos dont have any left so I called in to Comet and they were happy to price match. Went into Curry's to see if they had any offers and was told, rudely, Argos don't have any in stock so won't price match! Nice attitude - wont be going there again!!
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    A true MSE wouldn't start to buy until checking out the cheapest supplier :p
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • oldone_2
    oldone_2 Posts: 974 Forumite
    Was recently literally chased around a Currie's store by salesmen asking if they could help. A professional, experienced salesman would never ask this question as it allows the customer to say "No I am just looking".

    What they should ask is a question that cannot be answered with a straight yes or no, such as "Are you looking for one of those in white or pink". The customer not wanting to appear rude, would then have to enter into a dialogue with said salesman allowing him to go into selling mode.
  • anyone who pays £700 odd for a fridge needs their bumps felt, imo!
    Long time away from MSE, been dealing real life stuff..
    Sometimes seen lurking on the compers forum :-)
  • sturll
    sturll Posts: 2,582 Forumite
    1,000 Posts Combo Breaker
    anyone who pays £700 odd for a fridge needs their bumps felt, imo!

    Why is that?
  • oldone wrote: »
    Was recently literally chased around a Currie's store by salesmen asking if they could help. A professional, experienced salesman would never ask this question as it allows the customer to say "No I am just looking".

    What they should ask is a question that cannot be answered with a straight yes or no, such as "Are you looking for one of those in white or pink". The customer not wanting to appear rude, would then have to enter into a dialogue with said salesman allowing him to go into selling mode.

    To which I reply no I am just looking!
  • sturll wrote: »
    i told him where id be going from now on. I did look as walking out and he was making his way to the refridgriation dept...

    Shops are always pleased to be rid of difficult customers.

    Manager doubtless congratulated refridgriation dept man.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • needs their bumps felt, imo!

    I quite enjoy feeling bumps.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • Tozer
    Tozer Posts: 3,518 Forumite
    anyone who pays £700 odd for a fridge needs their bumps felt, imo!

    Isn't it up to an individual how much they spend on something?
  • Daytona_nev
    Daytona_nev Posts: 1,431 Forumite
    anyone who pays £700 odd for a fridge needs their bumps felt, imo!

    Clearly from that statement your opinions are worthless anyway!
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