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Really cheap food...however

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  • And and and............??

    Haven't really got time to check - but I thought the stuffing boxes were 4 for a £1. On email receipt it does say 4 boxes. I only received one box.


    ??
  • i am waiting for my second order to arrive

    just a suggestion Dan..... it might be worth having a 'just arrived' section... so it would be nice to see all the new things that arrive onto the website in one place...
    Work to live= not live to work
  • ZLS1984
    ZLS1984 Posts: 1,246 Forumite
    And and and............??

    Haven't really got time to check - but I thought the stuffing boxes were 4 for a £1. On email receipt it does say 4 boxes. I only received one box.


    ??

    I thought it was 5 for a pound :confused: Peanut butter is meant to be 8 for a pound and I only got 1 :confused:
    :wave: Wins in 09 = A vodka cocktail kit thing lol, £150 Amazon voucher.
  • My first order arrived and some of the crisps had burst open. I emailed Dan and got a phone message the same day asking for me to email the value of the goods which were damaged. I did and I was refunded that day. I also had another query about pricing on the site and emailed this morning. I've already had a response which I think is brilliant.

    If anyone is missing items or unsure over pricing, do just drop them an email. I can't think when I've had such good, prompt and pleasant customer service. Things do go wrong occasionally but they seem genuinely keen to sort it out and make things right.
    A [STRIKE]B[/STRIKE][STRIKE]C [/STRIKE]D E [STRIKE]F[/STRIKE]G H I J K L M N O P Q R S [STRIKE]T[/STRIKE]U V [STRIKE]W [/STRIKE]X Y Z
  • ebsay2000
    ebsay2000 Posts: 6,571 Forumite
    Had an email from Dan today which is nice. And as I said in my first post, I would recommend Dans business to other users and was overall very pleased with the customer service received.

    Remember folks theres a forum on here called....... The '5 star' Service Board

    I started a thread complimenting Approved Food!
  • Sarahsaver
    Sarahsaver Posts: 8,390 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    And and and............??

    Haven't really got time to check - but I thought the stuffing boxes were 4 for a £1. On email receipt it does say 4 boxes. I only received one box.


    ??
    Make sure you order the right quantities, for example 8 peanut butter not 1 box of 8 you will know the quantities are right by the price it shows up.
    i got the stuffing cant remember the quantity but as their service is so good and prices so low check check and check again that you get your quantities right. Yep i too felt weird putting 24 in the quantity for one item but thats what you need to do, even if it is ONE tray of 24 packs of juice for example, you wont get 24 TRAYS oof juice;)
    Member no.1 of the 'I'm not in a clique' group :rotfl:
    I have done reading too!
    To avoid all evil, to do good,
    to purify the mind- that is the
    teaching of the Buddhas.
  • Errrrrm.

    I was charged £1 for ONE BOX of stuffing. On the website it says £1 for FOUR BOXES.

    Where's the confusion ?
  • D&DD
    D&DD Posts: 4,405 Forumite
    Our first order arrived today absolutely perfect :D I warned our lovely DHL lady she'll be getting a few boxes from now on and passed on the sites address too ;)
    Thankyou Dan and I wish you every success with your business :T
  • Ausweb
    Ausweb Posts: 141 Forumite
    Something strange about the del monte pure orange juice - shows £1 for first pack of 6 then £1.50 thereafter...??????? however

    1 pack £1.00
    2.packs - £3.00

    your first pack increases in price if you buy more
    " He who knows does not speak. "He who speaks does not know. Lao-tzu Chinese philosopher (604 BC - 531 BC)
    'That slow-motion replay doesn't show how fast the ball was travelling' - Richie Benaud,Australian Philosopher
  • Approved_Food
    Approved_Food Posts: 215 Organisation Representative
    I thought it best to post some thing here on MSE about some trouble we have had today. We have moved to a new courier this week and there first pickup was wednesday.

    The problem has been that the banding machine that fixes a number of small boxes together has been faulty from monday to lastnight. Unfortunalty some parcels have been breaking up at the DHL depots. It’s been a complete nightmare!

    I have an excellent DHL manager who is sorting everthing out for us and taking everthing to its rightfull home.

    I promise I will sort everything out. Email me or call on 07881621603 if you have any problems

    Thanks Dan
    Official Company Representative
    I am the official company representative of Approved Food. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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