Challenging bureaucracy and upholding my right to protect my information.

zootet

sharski wrote: »

Telephone claims........ lie detector tests????

You've been watching too much James Bond, Buddy!!

Why watch James Bond? This was shown on TV news show of some description, it showed the Bullcarp "lie detector" system in use by the DWP for benefits claimants. They said they were going to keep using it even though it has no scientific credentials, it's more 'sci-fi' than scientific.

Conor_3

ben500 wrote: »

Which the op did, his objection was to the photocopying of such material which much as you would like it to be is not referenced in your post.

Which part of "may record information or evidence relating to the claim" did you fail to understand, you blithering idiot?

What do you think photcopying is?

Conor_3

zootet wrote: »

I still satisfied those regulations Conor. There was a lot of other superflous and private information on those documents that they are not entitled to see.

No you didn't. They are allowed to record and store the information and you refused to let them do that. You only allowed them to acknowledge that what you said was correct.

zootet wrote:

There was a lot of other superflous and private information on those documents that they are not entitled to see

The act allows them to see the information. They are entitled by an act of parliament to see it. The Social Security Administration Act covers dissemination of that information once in their possession.

It is a legal requirement under the Social Security Act that they have a record of the information and without this, your claim cannot be processed. You can appeal it and you'll be told that the case doesn't comply with the law and cannot proceed until copies of the provided evidence are taken. By all means exercise your choice not to let them photocopy it but they will continue to refuse to pay you because of your failure to comply with a request made for information that's required to be recorded as required by Social Security Act.

Just a word of advice though. The same law covers council tax and housing benefit/LHA so they're going to want to make copies as well in order to comply with the act so if you don't let them either, you'll not get any CTB or HB payments until you do.

Appeal it as high as you want. Take it to court where you'll be told pretty much straight away that you have no case.

zappster1966

Bank statements are actually quite useful for benefit processors. Frequently they provide information regarding undisclosed income, especially works pensions that people have conveniently forgotton to declare, also folks frequently transfer large sums to other accounts the DWP doesn't know about, or transfer funds to friends or relatives accounts "to pay debts". Or, more likely, to get around the capital rules.
That's why they ask for statements.

I suppose the OP is saying that the DWP aren't entitled to see any financial transactions levied against accounts, day to day shopping bills, subscriptions to the Radio Times or one off payments at 3am to Red Hot Dutch. Maybe. Frankly the staff though have seen it all & couldn't give a toss what you do with your own money.

I'm surprised that they backed down so quickly. I bet the adviser gets told not to cave in so easily again.

ben500

You are as excitable and bilious as you are wrong. They were supplied and duly recorded the information that was required to satisfy the claim, it doesn't seem that you can grasp that fact despite the op trying several times to explain that to you, take your blinkers off, and by the way hurling insults at me will not change the detail that you seem reluctant to accept.

Perhaps you would like to offer a suggestion as to why the photocopy so critical to the acceptance of the claim is now no longer necessary?

Sponge

Conor wrote: »

Which part of "may record information or evidence relating to the claim" did you fail to understand, you blithering idiot?

What do you think photcopying is?

Blithering idiot? Why do people have to be so rude? That sentance would have worked perfectly well without the last 3 words. :rolleyes:

real1314

ben500 wrote: »

You are as excitable and bilious as you are wrong. They were supplied and duly recorded the information that was required to satisfy the claim, it doesn't seem that you can grasp that fact despite the op trying several times to explain that to you, take your blinkers off, and by the way hurling insults at me will not change the detail that you seem reluctant to accept.

Perhaps you would like to offer a suggestion as to why the photocopy so critical to the acceptance of the claim is now no longer necessary?

I'll give you a very simple explanation. they couldn't be bothered sticking t the rules over a single claim. I can also guarantee that if they took the same approach on all claims, it would result in an increase in fraud and a decrease in the detection of fraud. Social security spending would increase. And people would complain about it.

ben500

real1314 wrote: »

I'll give you a very simple explanation. they couldn't be bothered sticking t the rules over a single claim. I can also guarantee that if they took the same approach on all claims, it would result in an increase in fraud and a decrease in the detection of fraud. Social security spending would increase. And people would complain about it.

If that was the case, which I assure you it isn't, then the following would apply, that the request was discretionary and not based upon a requirement set out in legislation and that having had the request refused then the threat of withdrawal of benefit was not only unjust but possibly even malicious.

zappster1966

The advisor made a mistake by caving in to the OP. That's why they're overlooking it.

That plus they do have other people's claims to process too & simply don't have the time to argue with those who choose to nail themselves to a cross of their own making.

ben500

I think you will find the answer to the reversal of the decision lies within this post.

http://forums.moneysavingexpert.com/showpost.html?p=15744835&postcount=11

The fact of the matter is that many within dwp don't have the remotest idea on just exactly what they can demand and what they may request, consequently this generally results in demands for all and requests for none.