Challenging bureaucracy and upholding my right to protect my information.

healy

ben500 wrote: »

A glowing example, you stated in your post that I "went on to speak on behalf of everybody", I asked you to demonstrate the substance for this totally inaccurate statement, you then post ignoring that.

As for boring you am I meant to be insulted by that? I may have been inclined to address your comments had you chose not to fabricate your attributations aimed at me.

Please see previous post. What am I a glowing example of?

Take my comments however you want.

hanny83_2

Totally agree with Zap's post. These facts are not taken into consideration (understandably when you are stressed as you have lost your job etc) and so the floor staff are the ones put in the firing line for unsavoury remarks. The majority of DWP and HMRC staff that I have met are hard-working, stressed and under-valued. The targets targets targets attitude from the government does not help matters as customer care and taking time out to encourage rapor with your customers comes second to number crunching.

ben500

Perhaps if they weren't inventing "rules and regulations" stipulating the requirement of photocopies and wasting time in an effort to enforce these phantom regulations they would have a little more time on their hands, then perhaps people would feel such a need to come to mse to get their information. There are two sides to this coin, the documents it would appear were not required or the demand for them could not be justified but everyone seems to be pointing the finger at the op for successfully challenging this, a lot of time would have been saved if the initial unjustified request had never been made, what about the time the op has had to waste disputing this unnecessary request and later insistence on the production of photocopies which clearly weren't required to satisfy the claim? After all it would seem to be the consensus on this thread that this time would have been better spent job seeking. It would seem on the face of it that his ability to seek work has been impeded by the very people who were supposed to be assisting him to that end.

mouseymousey99

When you go around waving your sword of justice do be careful you know what you are talking about.........

deary65

seven-day-weekend wrote: »

And I would like to say, the only staff I personally have dealt with are the ones who administer Incapacity Benefit, who, without fail, I have found polite and helpful, and even giving me information of which I was not aware and had not asked for. Can't fault them.

And if they give the futher information: that there is no law that says you have to fill in an application form and there is no law that says you have to prove your identity and there is no law that says you have to answer to authorty.

You need only make out a statement of your circumstances sign and date it. Your national insurance number is your passport to benefits, your contract with the state and evidence of your identity and entitlement to benefits.

If the law was followed there would be a lot less hassle for everyone.
Rant over;)

zappster1966

Your national insurance number is passport to nothing. Nada.

If you honestly think you can walk into a JC and claim benefits with nothing more than a national insurance number you're sadly mistaken.

Folks aren't even expected to complete application forms anyway. They're taken over the phone. All you have to do is sign them. Although no doubt you'd question whether they're even required to do that. Ever heard of identity fraud ? Seems to be a popular vocation nowadays.

Why not just let the Job Centre staff claim on your behalf, sign on for you, collect your benefit money for you, do all your shopping for you and wipe your backsides for you too as they leave your home ?

ben500

healy wrote: »

I did read the first line, you did not address my comment that followed but that is ok as you are boring me now.

No you didn't address my question yet you seem to think I should address your comments {not question} nonetheless, this is the glowing example of the mindset I refer to, you feel you are owed an explanation yet don't see any responsibility on your part to reciprocate.

deary65

Your national insurance number is your contract with the state, it is what you pay into each month. You make out a statememt sign and date it, then sent it to them. The telephone is all about the lie detecter test, although they don't tell people this.
As the OP says you make these stamements but you never produce evidence to back it up.

healy

ben500 wrote: »

No you didn't address my question yet you seem to think I should address your comments {not question} nonetheless, this is the glowing example of the mindset I refer to, you feel you are owed an explanation yet don't see any responsibility on your part to reciprocate.

If you cannot see that I have already addressed your question I am not going to explain further, just have a think and check what I said before. If you are unable to address my comments that tells me enough. I dont see what mindset you are on about because I do not work for the DWP.

ben500

I didn't say the particular "mindset" was restricted to dwp it isn't.