EON Energy Saver 8 - my prices have gone up

Monkey1984

Its worth putting your meter readings on line today as well as when you get your statements at least you won't get estimated bills.

Its no suprising that the Energy Online ES8 has gone up though to be fair it was a matter of time I think we all knew that.

For most people I think the Click Energy 6 is cheaper then the ES8 tariff that E.on offer. I had a terrible time with BG but I think they were bringing some new computer system in and that was causing loads of problems which are now sorted.

Might be willing to give them another shot.

Kez100

Yes, mine went in on 31st October and I will put in 3rd month on 20th November just in time for bill.

I am right in thinking I need to wait and get that bill (22/11) out of the way to get discounts on a main quarter bill, am I not?

Monkey1984

Kez100 wrote: »

Yes, mine went in on 31st October and I will put in 3rd month on 20th November just in time for bill.

I am right in thinking I need to wait and get that bill (22/11) out of the way to get discounts on a main quarter bill, am I not?

You should get discounts on any bills - If you want to change then it might be a good time to look next week (7th onwards) as E.on work on a 10 day billing cycle so you would get your qtr'ly statement and about 2/3 weeks later you would then be moving to your new supplier.

E.on don't give discounts on final bills so you want to make sure that your with them for the shortest period of time after the statement has gone off.

If that makes sense.

Phlik

Kez100 wrote: »

It didn't work well. I got much cheaper fuel for two months with a slightly lower discount. Now I shall move. I've been with EON for years and am a good payer. Their loss, not mine.

You got cheaper fuel for the last of the summer months, you then got more expensive fuel and less discount for the winter. Some will move, some will stay, I'm sure Eon will do ok out of it.
I looked at moving but Eon are still the cheapest for me. I've found that the comparison sites are ok for a rough guide, but they aren't that accurate. Crunching the numbers yourself is the only way to be sure.

I suspect these increases they have imposed are only what you have been charged for the last few months (because all but ES8 seemed to be on the high rates). We have saved on those and can now move. Based on these common EON rates, BG Click 6 online management duel fuel is looking like £110 a year better for me. Based on ES8 original tariffs I was 140 a year better off on ES8 than my previous EON ES deal, so worth a two month move.

according to one of the comparison sites, BG should have been cheaper for me too. It wasn't when I did the numbers properly. I think the trouble is down to different areas getting different rates and discounts etc

I'll be off to BG soon and bag a £35 Amazon voucher via a switch site. That'll help with some 2009 birthday presents.

Checkout quidco, I got £55 for switching to Eon

Phlik

1carminestocky

Why not switch to Scottish Power for £62 cashback, inform Eon that you don't agree to the increase and wish to pay the old rate until the switch is formally completed? It could be a decent saving to add to the £62 cashback if the switch takes the average 7-8 weeks to complete. You can always go back to Eon for £40 cashback in a few months! These energy companies are forever extracting the urine from their customers, time to fight back...

Kez100

How does one disagree with price increases when I haven't even been formally advised of them?

Do I have to put it in writing?

How long do I have to disagree?

kurjam

yes i see mine went up in october, are they not suppose to write and tell you they will be increasing there prices....??

1carminestocky

Kez100 wrote: »

How does one disagree with price increases when I haven't even been formally advised of them?

Do I have to put it in writing?

How long do I have to disagree?

If you REALLY wanted to 'stick it to them' you could always wait for the written confirmation to arrive (this could take anything anything up to 65 WORKING days!!), then email them to say you don't agree with the price increase and have taken steps to switch supplier. You have 10 days to contact them once the letter has been received then they must be contacted by your new supplier within 15 days to qualify to pay old rates until the switch is completed. A tip: Advise them that you have forwarded a copy of your email to Consumer Focus and wiil, of course, be forwarding on any reply you get from Eon. that should do the trick. Another tip: When you get the final bill it will probably NOT be charged at old rate, simply ring them quoting the email you will have received by this time from Eon confirming the deal and maybe again mention Consumer Focus. Worked like this for me with British gas. Good luck!

Kez100

In the meantime they will have produced a bill (due 22/11) with three weeks of higher rates on though? Does that not count as advising me? If it doesn't, how do I get them to change that bill back to cheap rates too?

I quite relish the challenge but need to know, if possible, I won;t get caught out with doing things on the wrong dates.

1carminestocky

Good question! Yes, it does constitute informing you!

http://www.consumerfocus.org.uk/en/content/cms/Energy_Help___Advice/Your_energy_question/Your_energy_question.aspx

The supplier has to inform consumers if prices are increasing. You must be given notice before the end of 65 working days after the date of the price rise. This allows suppliers to provide notification with quarterly bills.

Domestic consumers also have to be told that they have the right to terminate the contract (by switching to another supplier). You have 10 working days after being told about the rise to tell the supplier you wish to end the contract. If you do this, the supplier should not apply the price rise. If you tell the supplier of your wish to transfer but then don't, the price rises will catch up. The transfer process must begin within 15 working days of the notification being received.