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  • 3010
    3010 Posts: 5,420 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    didabuf wrote: »
    has anyone bought this from asda and sucsesfully claimed their money back, my receipt only says stain remover so i wondered if they would honour it.

    thanks

    I think mine said that too from Tesco. It should be okay as Asda put the barcode on the receipt.
  • Got a cheque for the Quorn TMF last night.

    I'm fairly sure they were supposed to refund postage and that they've short-changed me on that? If so, that will be the last Quorn product I'll ever buy!
  • 3010
    3010 Posts: 5,420 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    Got a cheque for the Quorn TMF last night.

    I'm fairly sure they were supposed to refund postage and that they've short-changed me on that? If so, that will be the last Quorn product I'll ever buy!

    If you got it in sainsbury's you should have got £3.49 back as it is not on offer.
  • hanatan
    hanatan Posts: 69 Forumite
    3010 wrote: »
    If you got it in sainsbury's you should have got £3.49 back as it is not on offer.

    I got the cheque today saying £2.99. Seems no postage included..
  • 3010
    3010 Posts: 5,420 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    hanatan wrote: »
    I got the cheque today saying £2.99. Seems no postage included..

    I know it's only 50p. However, when I get mine I might call them.
  • djjunk
    djjunk Posts: 313 Forumite
    Part of the Furniture 100 Posts
    TMF Quorn and postage
    Did you request the postage in your letter?
  • vpeake
    vpeake Posts: 463 Forumite
    djjunk wrote: »
    TMF Quorn and postage
    Did you request the postage in your letter?

    i cant remember if i asked for postage but it's misleading to offer postage back if they don't! it didnt say anything about having to specifically request a 50p stamp back
    :j:j:j
  • vpeake
    vpeake Posts: 463 Forumite
    aww i really want to do this but £350 is a bit of a gamble....

    Lumea_money-back_guarantee-1._V195093996_.jpg

    Lumea_money-back_guarantee-2._V195093993_.jpg

    http://www.amazon.co.uk/gp/feature.html?ie=UTF8&docId=1000464333

    reckon it's worth it? I have been wanting to try the product for ages and i guess it works out as a 60 day trial..
    :j:j:j
  • djjunk wrote: »
    TMF Quorn and postage
    Did you request the postage in your letter?
    I've just checked the letter I sent - I did indeed:
    "Please send my refund of purchase price plus postage by return."

    So clearly their processing agent doesn't read the letters and doesn't follow the written terms and conditions.

    Since its not just me and they seem to be short-changing everyone, I've sent a message to Quorn direct via their internet page to let them know what is happening and give them a chance to rectify it - after all these 50ps are going to add up and this nominal annoyance can surely only harm their brand reputation.

  • ^!£$&
    ^!£$& Posts: 1,929 Forumite
    Found the Method laundry liquid with tag in Sainsburys today at the very back of the shelf, so it's worth a look! Have completed my form and will post this afternoon- so happy I thought I'd missed this one!
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