PPI Reclaiming discussion Part III

dreamer33

marshallka wrote: »

Had a reply from Lloyds

I refer to your complaint to Lloyds and am writing to advise you that I will be responsible for conducting an investigation into the matter. I will consider carefully all of the available information taking into account general legal principles, good insurance practice and whether all of the circumstances have been considered fairly. I will contact you in the event that I need further information or claification on certain issues.

As soon as my investigation has been completed, I will write to you setting out my conclusions in a "Final Response", but in the meantime, I will keep you informed on the progress of my enquiries.


Yeah right.... just have to wait now

More waiting marshallka thats all you need, but look at it this way at least you know they are looking into it.

I hope you get a result here.

masmit

robbiewilliams wrote: »

Thanks Di and Dreamer. Can I just clarify - ~I haven't logged a complaint with Welcome/ BH yet as awaiting docs. So should I lodge the complaint direct with the company first and await response before going to FOS/FLA?

hi, robbie
blackhorse became members to the fsa in jan 05, from this date the FOS will take your complaint, if it is before it is the FLA who will deal with your complaint.
As you have not made a complaint you have to give this in writing to the companies & give them 8 weeks to respond & resolve the complaint, before you can use the FLA.
after reading the FLA response to the hunt report on the FOS, i believe they are totally one sided to there members, slating the FOS for taking sides with consumers & not giving there members fair treatment.
After my dealings with the FLA i believe they are a waste of time, & certainly do not keep to the lending code just like there members.
good look with your complaints letter's, hope you dont have the run around like i have.
hopefully i have got some where within next 8 weeks so i can advise you the best route.

masmit

morning, marsha & dreamer

showergirl

marshallka wrote: »

Had a reply from Lloyds

I refer to your complaint to Lloyds and am writing to advise you that I will be responsible for conducting an investigation into the matter. I will consider carefully all of the available information taking into account general legal principles, good insurance practice and whether all of the circumstances have been considered fairly. I will contact you in the event that I need further information or claification on certain issues.

As soon as my investigation has been completed, I will write to you setting out my conclusions in a "Final Response", but in the meantime, I will keep you informed on the progress of my enquiries.


Yeah right.... just have to wait now

That's all we seem to is play the waiting game. we should all get a gold medal as we must be dab hands at this now. I am really annoyed at the way we get treated by these companies we are in their hands now and boy do they know it. I wish you luck with your complaint and hope you hear some good news soon

Littleluc21

Hi all

Just to keep you updated with the GE Money saga! I went to my local MP for advice just before xmas. He said he would write to them on my behalf if I gave him copies of letters I had sent, received etc. Got a letter from MP last week to say he was very concerened about the situation and had written to GE Money on my behalf requesting an immediate response, if I dont recieve a response within 14 days he is going to chase them up......fingers crossed guys!!!

L xxx

marshallka

masmit wrote: »

morning, marsha & dreamer

Morning masmit, hope you are feeling a little better today...;)

marshallka

Littleluc21 wrote: »

Hi all

Just to keep you updated with the GE Money saga! I went to my local MP for advice just before xmas. He said he would write to them on my behalf if I gave him copies of letters I had sent, received etc. Got a letter from MP last week to say he was very concerened about the situation and had written to GE Money on my behalf requesting an immediate response, if I dont recieve a response within 14 days he is going to chase them up......fingers crossed guys!!!

L xxx

:beer: :j

Well done littleluc.. so pleased for you about HBOS... I had noticed and posted on the success thread.;)

Good luck with GE too. Might try that one myself.

marshallka

showergirl wrote: »

That's all we seem to is play the waiting game. we should all get a gold medal as we must be dab hands at this now. I am really annoyed at the way we get treated by these companies we are in their hands now and boy do they know it. I wish you luck with your complaint and hope you hear some good news soon

I will need it showergirl as this is one to the insurer about unfair rebate and I am a guinea pig for us all here. Never heard of anyone winning against the insurer but having a good go using little bits of info picked up on here and from wins from the ombudsman cases.

Littleluc21

Thankyou Marshallka! You guys have been bloody great :j

L xxx

marshallka wrote: »

:beer: :j

Well done littleluc.. so pleased for you about HBOS... I had noticed and posted on the success thread.;)

showergirl

At least I have just had some good news. The place where my partner works is not doing very well and it was rumoured that there may be cutbacks. He has just been told that he is to be transfered to another branch and that his job is safe. At least thats a worry off our hands as it put a bit of a damper on xmas. It is a much busier depot and hopefully we will get back on our feet now, as he has been offered loads of overtime and a bonus if he hits his targets. I am so pleased for him as he is a really good man and I love him to bits:j