PPI Reclaiming discussion Part III

marshallka

robbiewilliams wrote: »

Di - congrats on fab news from the adjudicator today!

Just thought I would share my conflicting advice from FOS. By phone they have told me they will not deal with Welcome / BH from 2000/2001. I had forgotten I had emailed aswell and the reply came through today advising me to complete an online from as in certain circumstances they can deal with complaints from this time. Strange?! Well still waiting for docs from both these companies to get my complaint in with both first. (Not that I hold much hope, given their reputation!)

I wonder why that is... .

I believe the circumstances they are on about is if it was a Bank that was covered by the banking ombudsman in place before the FOS and also GISC..

robbiewilliams

marshallka wrote: »

I wonder why that is... .

I believe the circumstances they are on about is if it was a Bank that was covered by the banking ombudsman in place before the FOS and also GISC..

Yes I don't get them at all. I did mention in my email the institutions concerned. When I rang the girl I spoke to sounded like she didn't have a clue

di3004

robbiewilliams wrote: »

Di - congrats on fab news from the adjudicator today!

Just thought I would share my conflicting advice from FOS. By phone they have told me they will not deal with Welcome / BH from 2000/2001. I had forgotten I had emailed aswell and the reply came through today advising me to complete an online from as in certain circumstances they can deal with complaints from this time. Strange?! Well still waiting for docs from both these companies to get my complaint in with both first. (Not that I hold much hope, given their reputation!)

Thank you hunni.:D , at long last lol .

Hope you get some luck with yours now hun;) , I call them all muppets myself .xx

di3004

robbiewilliams wrote: »

Yes I don't get them at all. I did mention in my email the institutions concerned. When I rang the girl I spoke to sounded like she didn't have a clue

She probably didn't have a clue :rolleyes:

robbiewilliams

"Muppets" - that's the nice word for them!

di3004

robbiewilliams wrote: »

"Muppets" - that's the nice word for them!

I can't help calling them that now........:rolleyes: , its a bit of a....habit :rotfl: :rotfl: , lol

di3004

Sorry can't resist, they are with us on here now......:rotfl: :rotfl: :rotfl: :rotfl:

http://www.tvgasm.com/newsgasm/muppets.jpg

Had to add that sorry......:o , having a bit of a childish moment lol

marshallka

robbiewilliams wrote: »

"Muppets" - that's the nice word for them!

Yeah, this help line keep telling people that Firstplus were only under jurisdiction from January, 2005 and yet they were members of the GISC in November, 2001 so maybe another phone call and email and see which two match and when you do it again go for the treble..lol

di3004

marshallka wrote: »

Yeah, this help line keep telling people that Firstplus were only under jurisdiction from January, 2005 and yet they were members of the GISC in November, 2001 so maybe another phone call and email and see which two match and when you do it again go for the treble..lol

That's the year 2001, could not remember the year when they were under GISC, was looking OTR for this the other day, thanks Marshallka.;)

robbiewilliams

You got me humming the theme tune now!

Yes Marshallka good point, will give that a try