PPI Reclaiming discussion Part III

maxdp

Does anybody know how the FOS allocate complaints is it on time barred or just that they do one batch altogether. It does not make sense to me.

HomeJames_3

maxdp wrote: »

Hi Home James

If it has been upheld by the adjudicator why is it going to the Ombudsman is it because MBNA will not comply.

I know Di had case last year that I think took about 15 months from start to finish.

Yes MBNA appealed the decision so it has gone to the Ombudsman for a final decision hopefully if its completed in 15 months I will be happy as that should be by the end of next month fingers crossed:rotfl:

marshallka

HomeJames wrote: »

My claim against MBNA has been with the FOS for over a year (submitted in September 2007) its been upheld by the adjudicator and now awaiting final decision by ombudsman, I sent an email on monday and they send their appologies but tell me there are lots of complaints waiting to be dealt with and they will get round to it eventually. :mad:

Its really not fair when this happens.. I hope you get "stress" money too.

I think if the lenders let it go to the ombudsman and its won again then they should fine them too. (a bit like wasting police time!!)

maxdp

Thank you for that Home James

Here is keeping fingers crossed for you . Why did they appeal. What reasons did they give. If that is not personal and private;)

bathgatebuyer

Wow - that's some length of time it's taking to get a decision, isn't it? I received a letter from the FOS about a month ago saying that they had all the info they requred for my complaint against Sainsburys and it was awaiting being passed to an Adjudicator for a decision. I was hoping that meant that things were likely to be resolved by Xmas, although doesn't sound very likely! How long is it likely to take when in the Adjudicator's hands?

maxdp

bathgatebuyer wrote: »

Wow - that's some length of time it's taking to get a decision, isn't it? I received a letter from the FOS about a month ago saying that they had all the info they requred for my complaint against Sainsburys and it was awaiting being passed to an Adjudicator for a decision. I was hoping that meant that things were likely to be resolved by Xmas, although doesn't sound very likely!

No bathgate that is the normal first letter and then you have to wait and wait and
w....... a...... i....... t and w........................ a....................... i....................... t..................../:D

marshallka

maxdp wrote: »

Does anybody know how the FOS allocate complaints is it on time barred or just that they do one bath altogether. It does not make sense to me.

I have asked that one to the adjudicator and I think they note it if you tell them about it. I have said that if I do not get my complaint through to the FOS then I want the opportunity to take it to the courts and if they take 12 months then I get time barred. Its just not fair.. I have asked for this with the Firstplus unfair rebate complaint but was assured that the complaint lies with the insurer and the insurer is under compulsory jurisidiction. I cannot see how they can think its fair if it does get through to the FOS..

marshallka

bathgatebuyer wrote: »

Wow - that's some length of time it's taking to get a decision, isn't it? I received a letter from the FOS about a month ago saying that they had all the info they requred for my complaint against Sainsburys and it was awaiting being passed to an Adjudicator for a decision. I was hoping that meant that things were likely to be resolved by Xmas, although doesn't sound very likely! How long is it likely to take when in the Adjudicator's hands?

Depends on whether Sainsbury's make an offer but otherwise yes, like maxdp says its a long wait..:eek:

maxdp

marshallka wrote: »

Its really not fair when this happens.. I hope you get "stress" money too.

I think if the lenders let it go to the ombudsman and its won again then they should fine them too. (a bit like wasting police time!!)

Hi Home James

Mind was upheld in April first payment (wrongly worked out) in July and nothing since.

maxdp

marshallka wrote: »

I have asked that one to the adjudicator and I think they note it if you tell them about it. I have said that if I do not get my complaint through to the FOS then I want the opportunity to take it to the courts and if they take 12 months then I get time barred. Its just not fair.. I have asked for this with the Firstplus unfair rebate complaint but was assured that the complaint lies with the insurer and the insurer is under compulsory jurisidiction. I cannot see how they can think its fair if it does get through to the FOS..

Marshallka

Is that unfair rebate you are talking about or miss-sold.