PPI Reclaiming discussion Part III

marshallka

pinknico wrote: »

Okay lovely people I need your expertise.
Have cancelled PPI policy with Picture and know my rebate will be rubbish, Had the policy for a year ,cost £19000 rebate £2500. Who do I complain to? is it the insurer?

According to what me and Di have been told about our unfair rebates we had to complain to the insurer direct...we originally sent our complaints to the FOS against the lender as tiggrae advised but since both of us had confirmations from FOS that unfair rebates are against the insurer and not the lender...

marshallka

dreamer33 wrote: »

Hopefully like I say you will get this sorted out x

Not heard from ff yet think they said hope to respond by 2 dec if not before. The way I'm sending letters to them they'll be on foreva. lol Managed to catch one post tomo367? but could not read others would not let me go onto the next page was there anymore about ff.

You won your co-op one didn't you? Where have fp passed it on to.

I have won with co-op on two loans but there are another two to go. Hopefully they will redress them now I have the paperwork for them.

As regards FP, I complained to the FOS about unfair rebate and FOS have told me that this complaint actually lies with the insurer and not the lender. I have now got to wait for the FOS to write to the insurer (when firstplus tell them exactly who my insurer is!!) and get a final response from them and then FOS will definately look into the complaint as the insurers mostly come under compulsory jursidiction.

I am complaining about a UTCCR.

Anne.Jade

Ello

Got letter from FOS today. It says "I am now able to confirm that the next letter we send you will be from the team manager who will be responsible for dealing with your case"

Does that mean the adjudicator do you think?

Anne.Jade

di3004 wrote: »

Damn computers.........:mad: , I know Anne.Jade actually does this for a living regarding puter problems, hopefully she will be here later and maybe make some suggestions for you.;)

Hi

Have you tried deleting your temporary internet files? What windows have you got XP, Vista?

jadest

marshallka wrote: »

Its taking about 9 to 12 months now from what i can gather.. maybe you could give them a ring or email to jog them on a bit..

thank you... is there anyway of fast tracking if you are behind with mortgage payments and at risk of loosing house... financial difficulties.

Anne.Jade

jadest wrote: »

thank you... is there anyway of fast tracking if you are behind with mortgage payments and at risk of loosing house... financial difficulties.

Hi

You can fast track but I think you have to send proof that you are in financial difficulty. Di or Marshallka should be able to tell you what you need to do.

marshallka

jadest wrote: »

thank you... is there anyway of fast tracking if you are behind with mortgage payments and at risk of loosing house... financial difficulties.

I would certainly hope so. Let them know quick... send any proof information you have..:eek:

bathgatebuyer

Hi - wondering if anyone has had any success with Egg when reclaiming PPI? I'm not aware of too many people having sought to recover these monies from them.

maxdp

di3004 wrote: »

Still waiting for a reply from the adjudicator (lloyds complaint)......

And the FSCS and that was over a week ago !!!!!!

Sorry to hear that Di. Mine does not talk to me anymore

maxdp

dreamer33 wrote: »

Hi maxdp I'm ok thanks how are you?

Having problems with my internet connection here, couldn't post or anything on here :mad:

Hi Dreamer

I have had problems posting on here it goes really slow then just a blank page up it is very frustrating.:eek: