New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

mjmal51

bmwalker340 wrote: »

Just sent this email - they are winding me up so much now.....

"I have just been on the phone to one of your "help line" staff, I explained that I knew I was only one of many people (about 500) who's money had not been transferred, she asked how I got the figure of 500.
There are 90 names on the forum I am on, and of the 90 names, 42 people have confirmed how much they are waiting for, and the 42 are waiting for £1,113,163. This is just on one forum, it is therefore entirely believeable that there are approx 500 who are still waiting for money.

Everything is being recorded and monitored, and when people are given conflicting or contradictory information it is clearly apparent".

It was me that first posted the 500 number yesterday morning and it was given to me by KE without any prompting. I suspect that that person and others have been told to keep quiet now and just say "a few people" when asked.

bmwalker340

mjmal51 wrote: »

It was me that first posted the 500 number yesterday morning and it was given to me by KE without any prompting. I suspect that that person and others have been told to keep quiet now and just say "a few people" when asked.

Exactly - they don't know that we talk and exchange information, and all information we are given by them is documented on this forum, and the postings may well win next years Man Booker Prize for fiction.

Apoorwoman

theFury wrote: »

Seems like a waste of time to CHAPS £35 from your account!

Sorry meant 35k - losing the plot - dementia closing in!

Caterina

bmwalker340 wrote: »

Just sent a pleading email to Kaupthing, and got a phone call back almost immediately. She was asking me security questions, you know memorable word, 4th letter of password etc, email address, (which they should know as I have just sent them an email) I was carrying on and then all of a sudden I realised I might not be speaking to anyone at Kaupthing.... might be a scam - I am getting paranoid now. I am going to ring them back right away on the number given to us. Will let you know.

When they took me through security they did not ask me any of the letters of the password, just my address, postcode, ID number and memorable word. I think if they ask for password letters they are scamming - beware!

Caterina

Markoooooooo

Got a response via email, doesnt really help much, seems like a generic letter they are prob gona send to a lot of people??

Dear ********

Further to our recent telephone conversation where we committed to providing a response within 48 hours. Regrettably I have to inform you that the recent transaction from your Kaupthing Edge Account to your nominated linked account has been identified as being held up.

Whilst the instruction was given to process your transaction, we have now identified that the transaction has been held up at the clearing bank. As a result the payment has not yet been released and we are working with the clearing bank to release your payment in the quickest possible way so the funds are available to you as a matter of urgency.

We cannot stress enough that your money is safe and we continue our commitment to you in terms of resolving this issue.

ING Direct will refund the loss of interest on your Kaupthing Edge account that resulted from payment delays. CHAPS fees will also be refunded in cases where the payment was not sent within the normal timescale.

We appreciate your patience and we will update you shortly as to the timing of your transaction being released.


Yours sincerely,

**********
Customer Services
Kaupthing Edge

Caterina

BINGOOOOOOOOOO!!!!!!!!!! THE MONEY IS ALL IN MY LINK ACCOUNT AND ALSO MY HUSBAND'S!!!!!!

THANK YOU GOD!!!!!!

sixtytwo

Money recieved this afternoon......chaps transfer done on the 21 Oct.
Hurray,hope everyone else is recieving theirs.

sixtytwo

Many thanks to Martin and Dan and all the others who tried to help sort out this mess.:T :T :T :T :T

catbaloo

So pleased for you...come on ippy get back from your dog walking. we all want to know if you got yours!!!!

hometune

90 people awaiting transfers!

I have had 43 people contact me out of the 90 awaiting transfers.

The Total for the 43 is £1,148,163.


If anyone else wants to PM me their amount and date I will add them to the list!

Next update will be later this afternoon!