New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

Lesley53

Got the interest for the missing money in my account now. Rang Alastair at Ing customer services as he didn't reply to my email saying they had paid me twice, got an answerphone machine asking me to leave a message after one ring. Rang Ing helpline and they were happy to take my details this time and will be in touch in a couple of days to take it back. She said this was not a unique case.
Good luck to those waiting, they are in a mess, hope you don't have to wait much longer.

northernstar5

Gosh Lesley - KE/ING don't seem any more keen to take money back than they are to give money out!

Lesley53

No, they still haven't contacted me to return it.

mrarnald

hometune wrote: »

Good luck to the seven still waiting hope your agony comes to an end soon! Still watching the thread every day!

Martin,

There is a note on the KE website which says interest for the missing period will be paid by the end of November! Guess what no interest for the missing period has been paid and it's the 30th November! Could you chase this up and see what is happening!
Thanks

I e-mailed them about this and to be fair they rang me back.. They said that they were aware of the problem of the missing interest (in my case over three weeks) and would be addressing it.
Friday looms again. will we really see and end to this struggle, with everyone getting their money back. Good Luck!! myself and others are still here with our support.

bigg

It’s been a while since we confirmed the validity of the list.

Please can you PM me by Midnight tonight to confirm you still need to be on the list.

Big G


Still checking the thread everyday for an end to this farce.

kdm_3

mrarnald wrote: »

I e-mailed them about this and to be fair they rang me back.. They said that they were aware of the problem of the missing interest (in my case over three weeks) and would be addressing it.
Friday looms again. will we really see and end to this struggle, with everyone getting their money back. Good Luck!! myself and others are still here with our support.

Just got an email from ING saying:
[FONT=Verdana, Arial, Helvetica, sans-serif]Dear Customer [/FONT]
[FONT=Verdana, Arial, Helvetica, sans-serif]Further to our previous communication regarding interest adjustments for transactions delayed as a result of Kaupthing, Singer & Friedlander Ltd being placed into administration, we can confirm that your interest adjustment will be completed during December and this will be backdated to Monday 1 December. [/FONT]
[FONT=Verdana, Arial, Helvetica, sans-serif]If you have any questions or queries, please don’t hesitate to contact our call centre on 0845 131 3233 or visit https://www.kaupthingedge.co.uk.[/FONT]

Apoorwoman

Well, it's Friday again - has ANYBODY still on the list got money back yet?
:question: :question: :question:

robborollover

Apoorwoman wrote: »

Well, it's Friday again - has ANYBODY still on the list got money back yet?
:question: :question: :question:



Hmm seems very quiet for a Friday, surely at least one of the 7 has been paid, someone must have come off Biggs list....... surely!!!

mrarnald

PanicButton wrote: »

It's hard to believe 2little2late that you are still waiting almost 2 months down the line. Someone's head must roll for this! Hope you have a resolution SOON !!!!!!!!!!!!!!!!!!!!!!

I note that since the last list, posted by Bigg, 2little2late is the only one on the list who has posted to date. I wonder whether others have been paid, I also note that Bigg has asked for an update by midnight tonight.

2little2late I can only imagine the despair you must be feeling after nearly eight weeks and can only again offer you my support, untill you get your money back... when! you do, the string will explode.

As for the remaining six, perhaps you will in fact contact Bigg with an update. we want in the first instance you to get your money back and him to get that bottle :beer: for Christmas.

wantage_boy

We are still waiting for our money after it was bounced back to KE due to an error with the linked account. KE will not even confirm the money is safely sat in a suspense account, let alone credit it back to our account. FOS complaint form completed and next action is to write to local MP and press - I would urge others still waiting to do the same.

We could also consider taking joint legal action against KE to claim compensation for distress - this would certainly get some big press attention and maybe, just maybe, they'll give us our own money back then!