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New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

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Comments

  • 10_66
    10_66 Posts: 3,462 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I haven't had a chance to read any of the posts since very early this morning, so I'm not sure what I've missed with regards to what others have experienced today. My situation is that, after speaking to Customer Service Manager at ING, I've been told there is a problem with my account, but he didn't know what it was. I was told that someone from ING will try to ring me Monday or Tuesday!!! No urgency there then!!! So now I'm left wondering what the hell is wrong with my account. I've checked with my receiving bank, as there was some suggestion on the thread last night that some people were having problems if no CHAPS had been sent to their account before, but my bank said this is not the case with them. What a bl**dy mess!!
  • hometune
    hometune Posts: 162 Forumite
    Updated list of people awaiting transfers 8.00pm Oct 24th

    List 1

    People who are awaiting transfers.

    10_66
    55PQ1
    2little2late

    andy1465
    bosty

    bmwalker340
    bordergirl
    d10
    debbiehelen
    dnmharwood
    drob4
    Dutchcowpat
    EalingSaver

    firstyferret
    frantic1
    Haider

    iblamethebanks
    Ippylady
    isobella2000
    JCB_Digger
    JPM
    jdcs
    Jenbee
    kaykay14
    keithh
    kja509
    leosayer
    macatak
    made2fade
    Madre Maquina
    Mahmoodt
    Markoooooooo
    mjmal51
    mrarnald
    Neonoptic
    northernsparky
    nusaver
    okeh
    PanicButton
    puckrupboy
    robborollover
    sixtytwo
    Skidder652003
    Smitty

    sols
    SorryInvestor
    Stonehands
    Tai-Chi Fan

    tangocharlie
    TheCaretaker
    theEdge
    theFury
    tkh3
    tooltime82
    whatalotofbother
    WiseBuzyBee
    zaphod beeblebrox

    57 names


    Everybody viewing this thread who is not in receipt of their transfer, please check your name is on the list .
    Please either post on the thread or PM meif you need adding or removing from the list – do NOT edit the lists yourself
    CHAPS 8th received 20th into HSBC A/C
    BACS on the 17th and 20th received 22nd into HSBC A/C
    CHAPS fee refunded 29/10
    I can survive any crisis - I have kids!!
  • Am very busy the next couple of weeks - but will check in and see how things are going when I can. All best wishes to those who are still waiting for their money.

    Trolls may be more likely to appear when they think people are feeling vunerable. Hope that bigg and the gang will be about this evening to scare them away!
    KE veteran - life seemed so much simpler then!
  • jacara2
    jacara2 Posts: 119 Forumite
    Still trying to make some sense of this...did anyone still missing a withdrawal made on the 7th or maybe early 8th receive a phone call or e-mail to say they were among the famous 5 per cent who'd have to wait a little longer?
    They said at the time,anyone who DIDN'T receive one WOULD be paid straightaway(a week ago!),and most were I believe. So has anyone NOT contacted received a payment from a withdrawal made on the 7th,if you get my drift?
  • Ippylady wrote: »
    Just cofirming - keep me on the list.

    that goes for me too - nothing here despite all the promises ! Martin are you getting all this ? We need your help ! :confused:
  • Haider
    Haider Posts: 67 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    sorry I could not carry on updating the list, I have been advised by my GP to have some rest, as my blood pressure get high because of those KE/ING, so I stopped looking to the thread as it make me angry. and today again we still waiting for our money_pale_
  • Hi all - just got in and thought I would look in here and see party, but that is clearly not the case.

    I am really sorry for everyone, I dont know what to say. If I were you, I would be gutted.

    I have given ING the benefit of doubt until know, but this has finished any credibility they had left for me.

    As I said yesterday this is an army of people fighting for justice and although the battle has been lost today, WE WILL JOINTLY WIN THE WAR.

    Steepipe - glad you got yours, you sounded very upset yesterday - DO ING realise what they are doing to people????????

    Need to get my head straight before posting further - will be back on here soon.

    Really sorry for everyone
  • :rotfl: ROBBOyoucanROLLmeOVERanytime :love: are you still around ...??

    Please don't switch out the lights yet - there's still a few of us here !!!


    YEAH STILL HERE CARETAKER, SORRY ITS SO DEPRESSING TODAY WE WILL HAVE TO FIT MORE LIGHTS FOR NEXT WEEK, HAVE YOU GOT THE CHOCOLATES IN ???
    DONT WHO IS GONNA BE LAST ONE STANDING NOW !!:eek:
  • hometune
    hometune Posts: 162 Forumite
    Hi Northernstar5

    Yes I have received the list! Was busy adding the others who PM'd me!
    Anyone else need adding please PM me.
    Thanks for your help! Enjoy your evening!
    CHAPS 8th received 20th into HSBC A/C
    BACS on the 17th and 20th received 22nd into HSBC A/C
    CHAPS fee refunded 29/10
    I can survive any crisis - I have kids!!
  • I can confirm, as promised, that the backlog of over 42,000 transactions have been paid out. Our customer telephone line has received 142 calls today from customers who had not received payments and each case is being investigated with the clearing and receiving bank.

    The phones lines on 08451 31 32 34 will be open over the weekend - Saturday 8am to 2pm and Sunday 10am to 4pm where staff will again be on hand to collect details of any further payments that have not been received so that we can investigate with the receiving banks on Monday.

    [FONT=arial, helvetica, sans-serif]We appreciate how frustrating it must be to be in the less than 0.5% of cases where payments are currently not showing in individuals' accounts and we will be working with the r[/FONT][FONT=arial, helvetica, sans-serif]espective banks to resolve this. [/FONT]

    Is that it? Until another Monday? it beggers belief. :confused: is all I can say
    If you want to be rich, never, ever have kids ;)
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