New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

iblamethebanks

northernstar5 wrote: »

ING Spokesperson

What is going on?

There is no morality in the way these 29 people (and others) are being treated.

Get a post onto this thread and explain what is happening.

I agree ! Martin is there anything else you can do to help these good people ? Some communication from ING as to why yesterday's deadline came and went with so many more than the infamous 35 still waiting would be very welcome ???

zaphod_beeblebrox_2

I've just emailed this lot with the content of apoorwomans post

ING Management

Johan de Wit - CEO
[EMAIL="johan.de.wit@ingdirect.co.uk"]johan.de.wit@ingdirect.co.uk[/EMAIL]

Feike Brouwers - CFO
[EMAIL="feike.brouwers@ingdirect.co.uk"]feike.brouwers@ingdirect.co.uk[/EMAIL]

Pam Rowland - Mortgage Director
[EMAIL="pam.rowland@ingdirect.co.uk"]pam.rowland@ingdirect.co.uk[/EMAIL]

Peter Knight - IT Director
[EMAIL="peter.knight@ingdirect.co.uk"]peter.knight@ingdirect.co.uk[/EMAIL]

Simon Andrews - Risk Director
[EMAIL="simon.andrews@ingdirect.co.uk"]simon.andrews@ingdirect.co.uk[/EMAIL]

Julian Hartley - Sales and Operations Director
[EMAIL="julian.hartley@ingdirect.co.uk"]julian.hartley@ingdirect.co.uk[/EMAIL]

Richard Doe - Marketing Director
[EMAIL="richard.doe@ingdirect.co.uk"]richard.doe@ingdirect.co.uk[/EMAIL]

Richard Tilson - Customer Relations Manager
[EMAIL="richard.tilson@ingdirect.co.uk"]richard.tilson@ingdirect.co.uk[/EMAIL]

Media and other bodies

[EMAIL="working.lunch@bbc.co.uk"]working.lunch@bbc.co.uk[/EMAIL]
[EMAIL="allison.hinds@bbc.co.uk"]allison.hinds@bbc.co.uk[/EMAIL]
[EMAIL="itvplanning@itn.co.uk"]itvplanning@itn.co.uk[/EMAIL]
[EMAIL="news@channel4.com"]news@channel4.com[/EMAIL]
[EMAIL="news@five.tv"]news@five.tv[/EMAIL]
[EMAIL="news@sky.com"]news@sky.com[/EMAIL]
[EMAIL="watchdog@bbc.co.uk"]watchdog@bbc.co.uk[/EMAIL]
[EMAIL="talkback@the-sun.co.uk"]talkback@the-sun.co.uk[/EMAIL]
[EMAIL="mirrornews@mirror.co.uk"]mirrornews@mirror.co.uk[/EMAIL]
[EMAIL="news.desk@express.co.uk"]news.desk@express.co.uk[/EMAIL]
[EMAIL="news@dailymail.co.uk"]news@dailymail.co.uk[/EMAIL]
[EMAIL="telegrapheditorial@telegraph.co.uk"]telegrapheditorial@telegraph.co.uk[/EMAIL]
[EMAIL="metromoney@ukmetro.co.uk"]metromoney@ukmetro.co.uk[/EMAIL]
[EMAIL="news.london@ukmetro.co.uk"]news.london@ukmetro.co.uk[/EMAIL]
[EMAIL="talk@thelondonpaper.com"]talk@thelondonpaper.com[/EMAIL]


financial-ombudsman.org.uk
[EMAIL="ministers@hm-treasury.gsi.gov.uk"]ministers@hm-treasury.gsi.gov.uk[/EMAIL]

Neonoptic

Martin, please help us

TheCaretaker_2

Took a well earned stress rest yesterday from it all.

Logged in again today expecting this thread to have vanished and cannot believe what I'm reading.

I feel really sorry for everyone left hanging around...I truly believed everyone would, and should have had their money by now.

UTTER DISGRACE.

TheCaretaker_2

Neonoptic wrote: »

Martin, please help us

MARTIN IS THERE ANYTHING YOU CAN DO TO HELP ALL THE PEOPLE STILL HERE ???

mrarnald

cs_adams wrote: »

Hi,

OK, I'm getting a little worried now. I put in the chaps transfer on the 13th October and have heard nothing other than the standard email stating it's with the clearing service.

Is there anything other than praying that I need to be doing ?


help....

Most of the problems experienced on this forum were people who tried to remove funds between the 7/9th October. When KE went into administration. The funds were removed and then disappered into the ether for 4 weeks. Some people are in fact still waiting. If you can see your money in the account and do not need it right now,you might be well advised to leave it there untill this backlog has been cleared. You could become another casualty.

jacara2

We can only presume that ING have lost the plot completely.They don't give a damn about any of their customers,past,present or future...if they did ,they would be sorting this mess out.It defies belief that they are prepared to blacken their name in this way....once the word gets round,as it surely is doing,who could possibly trust them with their hard-earned savings ever again?
Court action has been mentioned before......how about a newspaper advert in protest ?
ING clearly have no sympathy with the poor folk whose lives they are ruining........WHERE ARE YOU SPOKESPERSON?
One mention of all this on Watchdog or a similar programme,and it will happen soon, and your business will be hit very,very hard....does no-one within your organisation appreciate the damage you are causing yourselves through the worst case of ineptitude I for one have ever come across?
YOU CAN'T PUT MONEY IN ,YOU CAN'T TAKE IT OUT,YOU'VE UNACCOUNTABLY LOST THOUSANDS OF POUNDS........ARE YOU ACTUALLY REAL OR A FIGMENT OF SOMEONE'S IMAGINATION??

.......WHAT KIND OF OPERATION ARE YOU RUNNING??

Former_MSE_Dan

Hi guys,

I am in contact with ING over this today and yesterday. I'm really sorry to say there is no more news than 'it is coming', which I am very aware isn't comfort to the remaining 28 of you.

Any updates I get will be posted here immediately.

Dan

DesperatefromDevon

I've been following this discussion from the start but this is the first time I've posted (out of sheer desperation). I'm another person to add to the list of 30(?) who've STILL not recieved their transfer from KE/ING. I'm now seriously concerned that the money is lost forever and KE/ING are no help whatsoever.

What organisations should I be approaching to get help resolving this issue? The FSA? ANY advice welcome.

jacara2

wadeall wrote: »

Just called KE, the situation seems to be that there is a considerable number of people who have yet to receive their money in excess of the 35 problem cases mentioned on the web site. They were coy about how many we are talking about but she did say it was far more than 35 and that they were still building up a register of who is still missing money. They can't give any time scale as to when they will actually sort things out.

TO MARTIN,
......SEEMS LIKE A LOT MORE THAN YOU THINK ARE STILL LEFT IN THIS INTOLERABLE POSITION.SURELY THERE MUST BE SOMETHING THAT CAN BE DONE TO NAME AND SHAME THOSE WHO ARE INFLICTING THIS NIGHTMARE ON INNOCENT PEOPLE?!!