E4B in administration

Waterwalker

If you ever think your DD is to much or wrong, you have every right to cancel and withold any further payments until your concerns have been completely explained and made correct.

anniecave

Waterwalker wrote: »

If you ever think your DD is to much or wrong, you have every right to cancel and withold any further payments until your concerns have been completely explained and made correct.

Not if you are contracted to pay by direct debit or on a tariff that is based on you paying by direct debit! You often lose direct debit discounts or your tariff gets put up. The best advice is to raise your concerns and not cancel the direct debit.

I think the point being made was the poster hadn't got the payments lowered and now E4B are in administration so he has lost out!

Waterwalker

I think the point being made was the poster hadn't got the payments lowered and now E4B are in administration so he has lost out![/quote]

Agreed, But the history of this company was questionable, the DD guarantee scheme should pay out but they will want proof.
I have experiance of 'administrators' in my view biggest thieves going.

My remark was borne from a bad experiance with DD as I once had £10k withdrawn instead of £1,000.00 it took several weeks to get it back and the stress it caused was not reimbursed as it took me into unautherised overdraft.
Bad story, I think you are better to cancel and ease the stress.

gollame

Hi all, i'm one of the guys who didnt read the small print and got sucked into there rate going up after the first year for the next two years..! i was siething but over joyed to hear justice had been done when they went into administration last year, cancelled my DD and now with BGB for a year's contract, today i recieve from E4B "statement of final amounts due" ..!!! a whopping £1881.32 between the months 28/02/08 to 24/10/08.
cosidering i was paying £104 a month in the first year then when they decieved me a year later my DD went to £167.00 a month, i was furious as i was led to believe it was for 3 years.. outrageous and now when i think the nightmare is over, its knocking at my door again!!!! between the 8 month period dated above thats a further £235.00 on top of the £167.00 i was paying...? i'm a small business and this is the final straw, theyve got it all wrong and want me to pay immediatley...? usual bully tatics, well i'm not going to pay a bean as its all wrong but don't want to get into trouble... what shall i do..? any advice..? SOS HELP
cheers
gollame

Waterwalker

E4B DO NOT EXSIST ANY MORE THEY HAVE GONE.
YOU ARE NOW DEALING WITH THE ADMINISTRATORS.

DO NOT PAY A PENNY, THEY CANNOT DO ANYTHING ONLY THREATEN.

IT is beyond proof that E4B where conducting thier business illegally or they would still be there.

They where trading in BREECH of thier own conditions

I am in the same boat at the moment but for several thousands.
send me a private message with contact details, I will give you a call.

keep chin up, fight.

purplelavender

I have just received the final statement from the administrators. I was only a customer of E4B from March last year and now (reluctantly) with British Gas for electricity only. My first invoice from BG was wrong as they used readings given to them by E4B (don't know where they got them from). Fortunately I saw on Ceefax on 23 October about E4B going down so I did a meter read immediately . British Gas accepted my readings and have finally sent me an ammended invoice. So I was not suprised when this E4B final account had the same incorrect readings. However on top of this the figure quoted for what I have paid by direct debit between April and Octover is wrong and again no idea where they got their figure from. They also charged VAT at 17.5% when I should pay at 5%. So the bill states I owe £522 and I reckon I owe them £164. My business is a 28 seater cafe.
Anyone else with same problem? I have emailed them, has anyone used this address and got any response?
[EMAIL="Service@electricity4business.co.uk"]Service@electricity4business.co.uk[/EMAIL]
As if we don't have enough to worry about and don't get me started on Abbey Business Banking!!!!!!!

Waterwalker

They use "Historical History" to get readings on average.
you did good to take a reading on the 23rdI have done the same but not got anything back yet from BG.

Administrators cannot prove the last reading unless one was taken on the day. I doubt they are allowed to charge us on "A GUESS"
Historical or not, if you have taken a reading they will have to go by that as you have more proof than them "ESPECIALLY" if you wrote it in a day dairy which is admissible in court.

I doubt the Administrators will want to go to large expense to gain a few hundred pounds. Make an offer 'in full and final settlement" of the account.

I think they will take it.

susiesss

E4B have gone and I have had a letter from the Administrator saying that I had a credit balance on my electricity account with them which now makes me a creditor who may get a little back but in my experience it will not be much if anything. I feel very annoyed and that I should be a preference creditor since E4B were obviously overcharging me on my monthly direct debit. They owe me this money. Had I ever received a bill from E4B I would perhaps have realised that my D.D. was set too high.
What is stopping another supplier that is in trouble from taking too much by dd, spending your money, going bust and not having to pay back.
Life just aint fair!
Oh how I wish I had owed money to E4B. Although I would like you all to pay your bills so that I may get something back, I do understand.

Is anyone in the same position as me? Any ideas on how to distinguish our position as different to a normal creditor who has supplied goods or services to E4B. Any suggestions.

Martin, can you help?

purplelavender

The administrators have accepted my readings and sent me a new statement. So good so far - the next thing I am in dispute about is the actual total money paid by direct debit against what they say I paid (which of course is less). And why did they charge VAT at 17.5% not 5%? Still waiting on them to reply

chris701

Hi

just thought I would let you know that domestic energy is charged at 5% VAT, Business is charged at 15% VAT + CCL.

I queried E4B on there phone number !!!!!, and the guy I talked to got very confused, then started shouting down the phone at me and hung up. When I phone back I asked for the manager that also got a little confused over the bill, but he said he would call me back and did. The topsy turvy was then explained in which I would agrea was correct. the ammoun owed to me was at the bottom of the statement under "Final Account Balance" in which had a minus sign next to the ammount. This is not entirely made clear on the statement.

Dont normally respond on forums but this company has got my goat !!

good luck in claiming everyone.