I Hate Argos

executiverocker

what was said?

EDIT: http://www.bbc.co.uk/watchdog/reports/consumer/consumer_20051220.shtml


Ah who'd guessed it? argos direct

raeble

If Argos have done 50 million transactions this year and Watchdog have only had only 700 complaints about them then that is pretty good going.

herbal

Yeah watchdog had 0.14%, but the fact is those 700 are Argos Direct, Argos probally told them everything.

purplegirluk1

I posted my letter on the 12th but I have not heard anything back from them, do you think I should contact them again?

tylerdurden_167

Regarding the self-service tills, I don't know if it is still the case but when I used one approx 3 and a half years ago to purchase a car stereo (£200) I got to the collection point after paying by debit card and the woman at the desk had to take my card and phone some credit agency to verify that I could pay!

She was on the phone for around 20 mins (on hold apparently) and told me that if the item was over £100 thay had to do this. Had I queued like normal I would have been back home by the time she finally handed the stereo over.

tigermatt

tylerdurden_167 wrote:

Regarding the self-service tills, I don't know if it is still the case but when I used one approx 3 and a half years ago to purchase a car stereo (£200) I got to the collection point after paying by debit card and the woman at the desk had to take my card and phone some credit agency to verify that I could pay!

She was on the phone for around 20 mins (on hold apparently) and told me that if the item was over £100 thay had to do this. Had I queued like normal I would have been back home by the time she finally handed the stereo over.

I wouldn't normally purchase anything big at Argos anyway, let alone the self-service tills. I would rather go to a cashier because that way what is being paid to your card is confirmed and it is nice to have a chat sometimes.

I only use self-service if it is something small or I have to get in and out again quickly and the store is packed/queue for tills is massive. (In fact, the best time to go in is 5.20pm on a Saturday - 10 mins before closing )

executiverocker

now the quickpays are chip and pin , they no longer phone for authorisation if the order is over a certain amount

tigermatt

executiverocker wrote:

now the quickpays are chip and pin , they no longer phone for authorisation if the order is over a certain amount

Oh yes, I forgot about this. But there are still some that don't have chip and pin so I presume this still applies to them.

grimelda

Yes, Argos stink. I am boycotting them. I've only bought about six or seven items from them and had problems with at least half.

I wish people would stop buying from a store they have complaints about; if everyone did they'd be out of business or would learn to treat their customers better.

executiverocker

tigermatt wrote:

Oh yes, I forgot about this. But there are still some that don't have chip and pin so I presume this still applies to them.

yeah true like argos card/visa electron? i think the electron dont have chip and pin, but then again the young pipsqueek at the collection prob wont figure it so will let you sign then away!!