Lapland New Forest Scam. How to get money back...

santaclaus

Google cache is your best friend.

http://66.102.9.132/search?q=cache:jt3y6AVyK_4J:laplandnewforest.co.uk/shop/index.php%3Fmain_page%3Dconditions+Lapland+New+Forest+Ltd&hl=en&ct=clnk&cd=2&gl=uk

Governing Laws
These Terms of Use shall be governed by and construed in accordance with the laws of the state of New Jersey, USA, as they apply to agreements made and solely performed therein. You irrevocably consent and waive all objections to personal jurisdiction and venue in the state and federal courts located in Essex County, New Jersey, USA, and you shall not commence or prosecute any suit or action except in the foregoing courts.

And a Google search of that text

http://www.google.co.uk/search?q=These+Terms+of+Use+shall+be+governed+by+and+construed+in+accordance+with+the+laws+of+the+state+of+New+Jersey%2C+USA%2C+as+they+apply+to+agreements+made+and+solely+performed+therein.+You+irrevocably+consent+and+waive+all+objections+to+personal+jurisdiction+and+&sourceid=navclient-ff&ie=UTF-8&rlz=1B3GGGL_enGB211GB211

It looks like the designer left his details on that page

© website: 2008 www.stevencragg.com

Saved as a text file in case Google drops its cache version.

If anyone needs any more pages, Google has them all here:

http://www.google.co.uk/search?q=site%3A%2F%2Flaplandnewforest.co.uk&sourceid=navclient-ff&ie=UTF-8&rlz=1B3GGGL_enGB211GB211

GomerPyle

Hello and thanks Santa

That's quite incredible, but why I didn't foresee that is beyond me.

How utterly bizarre, but I think is a good reason not to enter into any deal with such a company.

A legal jurisdiction clause nominating the USA really is quite laughable, but indicative of what you're dealing with.

I quote from those terms

You agree to pay all necessary solicitor's fees and any cost of litigation that arises from The Company or its affiliates having to take any action against You to enforce these Terms of Use, that is in addition, to any other relief, at law or in equity, to which The Company may be entitled to. All expenses of such action will be recovered from You.

Unquote

The good thing is that unfair terms and conditions will be set aside a UK court, and these are nothing short of bizarre.

If you see terms and condition like that - don't buy, don't sign, and just walk away with your hands in your pocket and don't bother looking back.

I've heard of the legal expression 'invitation to treat' - this is an invitation to walk away.

'Cutting to the quick' - unless you could claim back from your card company then the alternative of claiming through the courts would be complex with clauses like that included, then you''d be reliant on the goodwill of the company and director involved. I say nothing.

santaclaus

No problems

looks like Mr Cragg has pulled his portfolio off the face of the world as well.

http://stevencragg.com/websites.html

However Google has it

http://66.102.9.132/search?q=cache:7J0fAbXcNl4J:www.stevencragg.com/websites.html+site:www.stevencragg.com/websites.html&hl=en&ct=clnk&cd=1&gl=uk

I hope everyone gets their money back, and remember leave me some Sherry or similar on Christmas Eve. Rudolph is on a diet, so only a small mince pie or some nice fresh carrots. :beer:

PhilCfromSurrey

Thanks for your post. Your opinion is a valid one and probably right. I'm sure I got a bit carried away with the ad hominem stuff against Gomer. And, yes, I am vain.

I don't know about Gomer, though. I just detect a whiff of the demagogue about the dude and I just think he's to be resisted, and leaving the petty stuff aside, there is a valid issue about how we use these forums, and whether the loudest mouths are always the ones we should allow to dictate the terms.

Even though the Lapland park was a clear cut scam, it's not absolutely all black and white as I'm sure that some involved in the park were in good faith (it seems the huskies fall into this category and they were not malnourished after all), and not everyone who dares to disagree with Gomer is automatically Victor Mears in disguise.

There I go again ! I'll probably get told off !

These forums are such a valuable tool that we should all take care. It's that which really matters, and, as somebody who is sometimes wrong, it is tricky to know how to challenge those who are always right in the right way.


- Phil

GomerPyle

A comment from another forum

http://www.babyandbump.com/christmas-forum/60499-new-forest-lapland-updated-reviews-39.html

QUOTE
There are a few reports about card-cloning coming in from people who have bought tickets from Lapland and not used their cards since. They're now showing other debits that have nothing to do with the card holder.

Suggest that you immediately check your statements (online or call the card company) and ask for a list of your recent transactions.

If you notice anything suspicious IMMEDIATELY let the card company know, and also report the matter to Dorset Police who, as I understand it, may also now be involved in this investigation.
UNQUOTE

...... and another interesting quote from here

http://www.bournemouthecho.co.uk/news/3950485.LAPLAND_NEW_FOREST_IS_CLOSED_FOR_BUSINESS/

QUOTE
I see that Streamline, Part of the Royal Bank of Scotland have taken possession of the funds, paid into the account of the credit card purchases................
UNQUOTE

lisa_cz

At the end of the day some people prefer aggression to knowledge but what really counts here is that the vets and the RSPCA are behind the owners of the dogs 100%. The dogs were not taken away but sent back to their loving home where they have a great life. I rest my case.

duffman12

I agree that it is quite bad how other innocent peoples businesses have been ruined. I'm sure the website designer thought this was "just another job", and was clueless to the debacle that would come from it all. However the terms and conditions laid out on the lapland new forest website is clearly just copy and pasted from somewhere else, they know that no one reads that but as long as something is there it makes it look all the more real.

soolin

This is a valuable thread so can we please leave name calling etc out of the posts and remember:

BE NICE TO OTHER MONEYSAVERS

Remember, MoneySaving should be fun. Everyone using these boards is here for the same reason, to save money. The site’s motto is “Please be nice to other MoneySavers”. It should go without saying, but please remember that when using this forum. Please report any abusive/offensive/racist comments to [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

Edinburghlass_2

MSE_Andrea wrote: »

Hi everyone

We've just updated the note in the original post with this:

Update 8.30pm Wed. 3 December:

Alton Towers is offering a free day of "festive celebration" on Saturday 13 December for families affected by this. It's limited to 1500 people but if you can go then email [EMAIL="guest.services@alton-towers.com"]guest.services@alton-towers.com[/EMAIL] to pre-book your place or call 0871 222 9901. You'll need to provide proof of your visit to Lapland New Forest.

Incase anyone missed this offer from Alton Towers to people affected by this.

lisa_cz

BridgetJones wrote: »

LIES! Another random new poster... The dogs are NOT in top condition. I won't go into details but I can assure you that I know that for a fact. They are in ACCEPTABLE condition which means they have access to food and water.

Btw I certainly didn't mean to 'thank' your post.

Just as I thought a cyber bully, nothing constructive to say, publicly branding me a liar. The RSPCA and the on site vet were both 100% satisfied that the dogs were in great health and condition. Therefore Bridget Jones I suggest that in future you use the big knickers of yours as a gag.