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Lapland New Forest Scam. How to get money back...
Comments
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Hi
I booked using VISA Debit for £100 pounds and was due to go on the 19th of dec but i get the impression that its only people that booked with credit cards that have got a chance of getting their money back.
can someone please clerify this
Isaac0 -
aiyanyo1 I think this answers your enquiryYes you can if its visa debit
http://news.bbc.co.uk/1/hi/programmes/working_lunch/7593369.stm
Visa debit card
A Visa debit card offers significantly better protection for shoppers. Their scheme is called Visa Debit Chargeback and any bank that issues a Visa debit card has to comply with the scheme.
You can claim money back if the goods you buy are damaged, or the product or services are not delivered.
There is no limit on what you can claim. But you have to claim within 120 days of the date you expected the goods to be delivered or the firm going bust.0 -
Any advice for those of us just under the £100 mark?
I'll phone credit card company tomorrow but I expect it will fall on deaf ears!0 -
Hi,
I just spoke to someone at the (Virgin) ONE ACCOUNT about this. The woman there told me that there was little that they could do, because I had paid using a Maestro debit card rather than a Visa debit card. She pointed out that whilst the company may have been fraudulent, the transaction itself was not. I did lay it on pretty thick about the unfairness of that distinction being made. She kindly said she would log it as an official complaint which would require their fraud team to investigate, and they would then report back to me. I said there is major publicity around this scam at the moment and I am sure that people will be posting comments about just how helpful or not their banks have been. I said I would refrain from posting anything until I hear back from them.....I'll keep everything crossed.0 -
I've just listened to the BBCRWM interview with the organiser of Lapland West Midlands. All credit to the programme for getting a local authority bod on at the same time to immediately respond to the organiser's claims.
How and why does one plan a 'major' attraction, charging £20 a pop, and leave applying for the entertainment licence until the week before it is due to open?
Either a) they are incompetent, or b) have no idea how to run something like this or c) both.
These events seem to have 'fiasco' ready built-in to them.0 -
So LaplandUK appears to be the original, and I just watched some video where Jayne Torvill of Torvill and Dean is skating there. But it's £85 each! for a four hour tour... It makes New Forest seem good value.
How much is a flight to the real Lapland anyway?0 -
As a frequent visitor to the area around the New Forest, I do the tourist thing and I have visited the Heavy Horse Centre at Verwood which I have "heard" owns or kennels Snow dogs, possibly some of those dogs there. http://www.dorset-heavy-horse-centre.co.uk/gallery.html. Would you believe he is gypsy related. He is a nice guy who likes his horses and it is a good place to visit since he took it over.
Also, did anyone notice several racing rigs around the kennels, they look like a trike with rear platforms to stand on.
Do !!!!!! use dogs now instead of trotting ponies.
NO this is NOT the owner, can you read and act vaguely like human beings instead of trying to say these horrible things? The Husky Owners are in works with the TV stations to TRY and get their side out there, but surprise surprise - the media is less interested in helping people rather than slandering and harming. I hope they succeed so all you smug jerkish people can really stop this nonsense.0 -
will be interested to see what media coverage this rip off attraction gets and hopefully gets shut down so other parents dont waste there hard earned cash.I took my daughter who is six and watched as the belief and magic of christmas dissapear from her face within half an hour she was crying and asking to go home,as a parent this was heartbreaking. i can only warn others DONT GO if you have tickets throw them in the bin its not even worth the petrol to get thereHappy chappy0
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Was that the Ed Doolan show on radiowm? The man is a consumer champion legend!0
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Until such time as a licence is granted - you could be paying for nothing, if their terms and conditions are legally enforceable.
Even then, current events merit caution in paying in advance for this sort of attraction.
The expression 'pig in a poke' comes to mind.
Of course the terms and conditions could be challenged as being unfair, but that would probably require you going to court, and by then this entity may no longer exist.0
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