Asda Self Serve Checkout Staff

uktim29

THE_LONE_RANGER wrote: »

Many of the shops i have been in i have never heard shop staff telling customers to put back things where they found them.

The Lone Ranger, the cases I mentioned are not cases of them having to walk, it's cases of them having to move their arms!

When people can't even be bothered to move their arms it really is a different kettle of fish. It goes across the line of what is reasonable to expect staff to do. Only ignorance gets in the way of figuring this out!!!!!!!!

uktim29

Someone who disagrees with me would actually have to think when they're in a shop "Why should I have to move my arm, you should walk from your position (on the other side of the counter) and do it for me".

If you think you're that person, fine!

Just an edit to say I do feel for you if you needed to reply if you are that sort of person. The amount of effort it must have taken you to move your fingers towards the keyboard and type!

Smashing

uktim29 wrote: »

I've often wondered that with some previous customes I've delt with!

Yep, customers can be right gits, but when you're a staff member and a representative of a company the onus is on you to be polite, even when you want to stab them in the eye with a pitchfork.

THE_LONE_RANGER_4

uk tim does have a problem with seving people ,perhaps he can tell me which shop in the uk tells there staff to tell the customer polite or not to put the item back where they found it???.

lilac_lady

uktim - you're clearly not in the right job. You should switch to one that doesn't have you dealing with the public. You sound very angry so it would be a positive move for you. I don't mean this as a "put down" post but think that you really would be happier if you moved jobs.

foxxymynx

Maybe a job in mystery shopping would suit him better? People with poor tollerance to others are usually good with that kind of thing...

*slowly and quietly backs out of the door* lol

98jdougl

People always put things back wrong in my shop and to be honest, it's just part of the job... cleaning up after customers and being polite to them etc while they are in the store (even if I do want to b****-slap them lol) and as such we get lots of repeat custom.

Yes some of them are just plain lazy, sometimes they might be in a rush, sometimes there are people in front of them blocking they way etc etc...

To say the OP has picked up something they misread is not nesecarily (sp) true, it could have been mislabelled, or placed on the wrong shelf etc. And anytime I'm in tesco and have had something scan through wrong at the self scan the staff have always been very polite and asked me to just leave the shoppng with them and that they would get it back and have stressed not to worry about it and it isn't my fault etc.

I have previously had to explain to asda staff about having to phone up the card company when it says so... I was using mine a few times in a day and, as happens every now and then when there is more activity than normal, my card issuer put a temporary block on it and in every other store they just call the line, i give the issuers letters of my password and it is fine. I tried explaining to the chceckout girl they simply had to call the number given and it would be fine in about 5 mnutes but she refused to do it because she had never done it before, she then also said that i would have to put the shopping back since I wasn't getting it. I refused to put it back however, whilst I normally put things back in the right place, I hadn't picked it up and changed my mind, the staff were simply unwilling to do the work they were meant to do.

uktim29

foxxymynx wrote: »

Maybe a job in mystery shopping would suit him better? People with poor tollerance to others are usually good with that kind of thing...

I'm a very tolerant person! One of the very few things that annoy me is just simply snobbery, I've yet to find someone who actually likes people with that sort of attitude.

uktim29

lilac_lady wrote: »

uktim - you're clearly not in the right job. You should switch to one that doesn't have you dealing with the public. You sound very angry so it would be a positive move for you. I don't mean this as a "put down" post but think that you really would be happier if you moved jobs.

Actually I'm self employed. It doesn't matter anyway. Everyone who has worked with the public will have know attitudes they didn't/don't like. If they all got new jobs, there'd be no one left!

Freddie_Snowbits

If some docile spotted moldoon of a shop assistant should ask me to put something back, they would get short thrift and told to put the whole lot back.