The Mystery Shopping thread - part 6

blindman

mysterious_girl wrote: »

Flights are currently being allocated with "Bear In The Big Blue House". Received a phone call offering me a flight! Can anyone remember if there was any spending money for hotel involved? All details have been wiped off their system. I know you dont get a fee but was there anything extra to cover expenses?

Allowance is given for the trip. Won't pay all the costs though!

PM me if you need any tips.

Loolabell_2

Was wondering if anyone could help me, i got a call from yesterday checking to see if i was okay for a job i have booked in to do today, i had said that i woke up not feeling to great (think i am one of thoses unfortunate people to get this damn cold:mad: ) my head feels like its about to explode!!
Woke up this morning feeling the same!! Can remember it being spoke about on here points/penalty you get for cancelling a job, what was it exactly?

Cheers!!

ukmonkey

blindman wrote: »

Totally wrong!

Information applicable to the trial flights (It may have changed for the live project)

Glad to hear they are allocating.

You are indeed correct BM. Apologies for the misinformation MG.

Hollypear

Loolabell wrote: »

Was wondering if anyone could help me, i got a call from yesterday checking to see if i was okay for a job i have booked in to do today, i had said that i woke up not feeling to great (think i am one of thoses unfortunate people to get this damn cold:mad: ) my head feels like its about to explode!!
Woke up this morning feeling the same!! Can remember it being spoke about on here points/penalty you get for cancelling a job, what was it exactly?

Cheers!!

If it is with RE that is no big deal you get deducted 2 points.

I don't think any of the other companies penalise you though for rescheduling provided you are still within the dates.

Poor you::: hope you feel better soon.

lostweekender

Becles wrote: »

Should we be discussing the answers to the TNS application test on here?

It's a job application test, designed to see if you can read and understand the e-book they send you. If you copy the answers from someone else, it's not really a true reflection of your skills. Hope I don't offend anyone, but I don't think it's right to discuss the test on here.

Fair point!!:o

Loolabell_2

Hollypear wrote: »

If it is with RE that is no big deal you get deducted 2 points.

I don't think any of the other companies penalise you though for rescheduling provided you are still within the dates.

Poor you::: hope you feel better soon.

Thanks Hollypear:o , is it also 2 point if you cancel altogtether? as i im not sure whether to reschedule as it has to be done by tomorrow... i think

Hollypear

Loolabell wrote: »

Thanks Hollypear:o , is it also 2 point if you cancel altogtether? as i im not sure whether to reschedule as it has to be done by tomorrow... i think

Yes pet it is 2 points deduction if you cancel. Why not ring them. They will hear in your voice you are loaded with the dreaded lurgy and will guide you if they can maybe extend the date.

Then grab the bull by the horns and say (in a pitiful wee voice) if this will mean a points deduction. If so say that is a bit unfair as I am letting you know rather than just cancelling. You never know.

Loolabell_2

Hollypear wrote: »

Yes pet it is 2 points deduction if you cancel. Why not ring them. They will hear in your voice you are loaded with the dreaded lurgy and will guide you if they can maybe extend the date.

Then grab the bull by the horns and say (in a pitiful wee voice) if this will mean a points deduction. If so say that is a bit unfair as I am letting you know rather than just cancelling. You never know.[/quot

Cheers, good words of wisdom..........sounds like you've been there before,

Thanks again.:o

ukmonkey

Currently nearing the end of my TNS test but stuck on this one:

What four criterion will your performance be monitored on?


Anyone got any ideas, I've read and reread the guide but it's not in there!

Hollypear

ukmonkey wrote: »

Currently nearing the end of my TNS test but stuck on this one:

What four criterion will your performance be monitored on?


Anyone got any ideas, I've read and reread the guide but it's not in there!

Did mine ages ago so can't remember but think it would be ( use your own words)

Reliability
Honesty
Adhering to briefing notes
Good standard of grammar/spelling.

I am PM'ing you my email addy. If you can send me a copy to refresh my mind I will be able to help you better.