Tesco misprice policy discussion area II

truefan

Hello people! been looking at these threads for ever but never posted! (SORRY) but got my 1st R+R on monday when i got the the very best of the 80`s for free when it was priced up at £9.97 and on small poster at £7.97 cheeky cs lady tipexed over the price!


BUT TODAY got a real cheeky one!!

GOT 41 Litres of Diesel for FREE!!!!

On big price board it was priced @ 88.9 per litre for diesel but on pumps was 91.9 p so came to £37.68 ! paid and went out and came back in and said i had been overcharged, manager came out with me and said "oh the price for unleaded has fallen down" but agreed i had been overcharged! then she said "That`s £1.23 we owe you" so said no your policy is etc! said that`s for SEL`s but i said that`s a bit bigger than an SEL!!! then she refunded ! ha ha!

thankyou Mr t thats a free cd triple pack and diesel in my 1st week of R+R!!

By the way this was at Battle Tesco Extra In Hasting`s BUT she sent someone out to adjust the big sign! has anyone else ever got FREE fuel???

cheers

truefan :j :j :j :j :j :j

trevor_john

Thats BRILLIANT well done and welcome

Excellant first post.

Hey_Dude

Nice One!

I recall in one of the older threads someone getting R&R on petrol - but IIRC it was due to another station selling fuel at a higher price - I think Tesco have some sort of geographical price promise on fuel??

Anyhow - nice one you cheeky !!!!!!

Duder

Greyhound_2

Originally Posted by MyUserNamesTaken
Actually, it's true that he probably wasn't allowed to view the CCTV footage. You need some sort of special certificate to be able to view footage off a CCTV camera. Had he done as you'd asked, he could have gotten himself into a lot of

mistyarthur wrote:

Surely they already have that certificate then, otherwise how could their security staff look at it from those stations?

Yes staff employed by Tesco CAN look at the CCTV however we the customer also have that right - but not immediatly!! Under the terms of the Data protection act members of the public have a right to obtain copies of CCTV recordings featuring identifiable images of themselves although we must request this and Tesco have to digitly mask the faces of everyone else.

lordexavier_the_2nd

And i imagine this would be at a small cost to your self. The consumer.

Greyhound_2

lordexavier_the_2nd wrote:

And i imagine this would be at a small cost to your self. The consumer.

As far as I'm aware there should be no cost as we have right of access also the law states that to avoid inringement Tesco must only allow access to the police or persons in the employment of the system owner and any tape used must not be recorded on more than 12 times

neilx_2

I wasn't overly concerned whether it was that particular individual or the security man who reviewed the CCTV footage, just as long as they were denying the evidence and I was adamant it had been removed.

I was told I would have to go through a solicitor if I wanted a copy of the tape.

This seemed to be taking it all just a little too seriously, and as they admitted their "mistake" I was happy to accept the manager's offer.

This is a fascinating forum and opens everyones eyes to procedure and protocol in the world around us.

Thanks for all the info.

mcbain

At the Store where the other half works they only record if they think someone is acting suspicously. It`s an old store and an old system - I suspect the new stores have better systems.

lamaar75

I have been reading this forum for a few weeks and last night managed to get my first r&r. So, I thought I would give it another go.

I have just been walking around the entertainment section and have noticed a lot of items have stickers on them which have a higher price than the SEL. Of the items I saw, there was more than £1000 worth. One of the items scanned at the higher price than the SEL ( valued at nearly £500 )

If I would have bought, could I argue that the SEL was incorrect? or do I have no defence because there is a sticker with the correct price on it?

Sorry if this has already been covered.

limey_2

If the SEL was lower than the price that the item scans at, you would be able to get r+r irrespective of any sticker on the box. Tesco's must charge the lowest advertised price.