Tesco misprice policy discussion area II

Joto_2

My thoughts exactly!! I love a freebie as much as the next person but this is just being greedy. That's my opinion anyway.

seanparkin

I'm not against picking up a couple of packets if they're overpriced, but 20 is an absolute joke and I hope he gets stuck with 20 packets of full priced chicken.

Little_John

While I was at CS last night in Walkden I working on the xbox games I noticed a sign saying a maximum of 6 of any single item per customer, I dont know if this is in every store they should have pulled you up on this anyway. 20 packs of chicken was way over the top, I understand showing tesco the errors of their ways in over charging but 1 or 2 packs will do that quite adaquatly.

fsmlsn1

Sorry to butt in off-topic but I need a little advice, have searched these forums for info I require but can't find it in the thousands of posts here. Does r&r apply to their online store? Surely it does....

bylromarha

RufusA wrote:

I've been keeping a close eye on the Whisky's I buy regularly (and the ones I don't).

In the last 4 weeks a whisky selected at random has had 4 price revisions:

£10.97
£12.98
£14.98
£12.97

No wonder there are so many misprices in stores. The other rival supermarkets have typically only had 1 price revision in that period when the Christmas offers ended.

I wonder if these 1p off price changes are there purely so that they can claim "1000's of price cuts each week".

I also wouldn't be suprised if in a week or two the price will creep back up again ready for a heap of R&R's on a 1p price difference (I'll obviously let everyone know when it does).

Rufus.

Throughly agree.

And got extremely hacked off today as the price of their own brand white loaf has shot up overnight by 18%.

Every little helps....Tesco profits.

highguyuk

Its to fund all the R&R they are doing...

cally1_2

went back today to one of the stores where I got an R and R yesterday and found a couple more. The cs lady pointedly said 'Didn't you have this problem yesterday?' Was quite shirty about giving it to me even though it was a good find. Took 20 mins to check the price on 2 items... :mad:

Had to give it to me in the end though!

Jon_C

seanparkin wrote:

I'm not against picking up a couple of packets if they're overpriced, but 20 is an absolute joke and I hope he gets stuck with 20 packets of full priced chicken.

Sean,

How would I be 'stuck' with chicken I wanted to buy anyway? The manager said I could just give back all the chicken for a full refund but I pointed out that I needed it and that was the reason I bought it.

Like I said, I've passed on several packs to friends and family, used about a quarter already myself and frozen the rest.

I would have been buying chicken if it was full price anyway - I just bought twice as much as I had intended to when I noticed the offer and the mistake.

Not my problem if Tesco want to leave this loophole.

By the way, there were two staff members at the till and neither one batted an eyelid at me buying so much - probably because Tesco, like all retailers, aims to make profit by encouraging people to buy things. If they're overcharging customers at the same time, even better for Mr Tesco who takes roughly £1 in every £8 on the high street.

Why put them to the test over just a couple of pounds when you can try it on a greater amount? It's not as if chicken is something I'd be 'stuck' with. :-d

And how is this any different to or 'greedier' than someone trying to get two X-Box games for free? They would be worth the same amount. Or what about a digital camera or PC worth three or four times that? Shall we agree a top limit now on what people should be allowed to post about having claimed back on this policy? If so, how will we decide, apart from arbitrarily?

I'd say more than a few of this site's users would be seen as 'greedy' if we looked back to the feeding frenzy of the original Argos RO sale I told you all about in October 2004.

Getting one over on Mr Tesco is a perfectly legal way of beating him at his own game, on his own terms. It is moneysaving at its finest.

The point is that Tesco have voluntarily adopted this silly policy without specifying maximum refund values etc.

They vaunt the policy in their store signs as if they're being oh-so magnanimous about admitting mistakes, when really it costs them very little compared to the amount they make from overcharging people who don't check their receipts.

The policy is basically a cheap way of Tesco putting the onus on customers to check for mistakes, which the company will only rectify after lots of people have already paid over the odds.

Discuss.

PS Any word of that email address?

mcbain

Was in a store today when the following happened.

Spotted a pentax 5mb underwater camera. On offer £30 off with yellow SEL - ends 24/1/06 (today) - price on DVD style box was £229.97.

Picked one up & tried to scan but couldn`t get it to. So i price checked a few other items that were mispriced - cd`s, book, etc and decided to buy just the camera.

Had to purchase it from the CS desk as this store had no electrical desk. As I was paying the phone started ringing & a tesco bod came over & told the CS person to answer it as it was a very important call.

I paid & went to the toilet then returned to CS and said that I thought the SEL was lower. We both went to look and lo & behold if it hadn`t disappeared.

i`d taken a picture of the shelf & label on my phone which I showed to the CS assistant. He said he couldn`t read it. I said that someone had removed the SEL since I bought the item. As soon as we got back to the desk & before I could start to argue my case 2 security gaurds came over & told me they knew what I was up to & that they had been watching me. Then they told me to get my money back & leave the store & that I was banned for 12 months.

i said "what had i been doing beside shopping?"

They then told me to leave now & that I wasn`t welcome.

No manager was present during any of this. Any advice?

forang

I've had similar aggro in Slough. Scumbags.