Barclaycard fraud - happened to you?

James

In 2007 there was a card sting involving 200 garages in the uk.

More recently a fraud saw devices placed in chip and pin readers in 40 UK supermarkets. The devices transmitted card details by wireless technology.

Article click here.

If you've ever been the victim of PIN based fraud and your card issuer claims, without proof that you've been negligent with your PIN, point them to this article.

INT1

If your card has been Chip read in the ATM or anywhere else PIN verrified-No bank is obliged to pay out as this rules out a counterfeit card...

James

aldo wrote: »

If your card has been Chip read in the ATM or anywhere else PIN verrified-No bank is obliged to pay out as this rules out a counterfeit card...

Yes you're quite right, but victims are picking up the cost of fraud where PIN's are used to authorise a transaction.


"Despite dutifully remembering more four-digit pincodes than Carol Vorderman, my friend Caroline couldn't prove that £400 worth of petrol bought near her house had been purchased by someone else - and so her bank failed to refund the money. Chip and pin is working, all right - just not for the customer."
Article click here. (Evening Standard).

Reduce your risk of paying the cost of fraud - get yourself Chip & Signature Credit Cards.

AHAR

Hi there,
It's me - the OP, back again after all this time.:wave:
I had a voicemail message left on my phone on Sunday asking me to call the fraud dept. at Barclaycard. Oh no - not again?!
Anyway it turns out they were just checking a couple of transactions I made in the past few days to confirm it was really me that made them. Either their fraud checking has improved or they're keeping an eye on my account because of the original trouble...

INT1

James wrote: »

Yes you're quite right, but victims are picking up the cost of fraud where PIN's are used to authorise a transaction.


"Despite dutifully remembering more four-digit pincodes than Carol Vorderman, my friend Caroline couldn't prove that £400 worth of petrol bought near her house had been purchased by someone else - and so her bank failed to refund the money. Chip and pin is working, all right - just not for the customer."
Article click here. (Evening Standard).

Reduce your risk of paying the cost of fraud - get yourself Chip & Signature Credit Cards.

very True, C+P works for the banks just not the consumer. But at end of the day, if the primary issued card has been used (Chip Read) and the PIN. It's not a counterfeit card and likely to be a family member or friend. No one else should know your PIN number...

emmee3

a few weeks ago I received in the post a shoppers advantage card which I had not applied for and didn't know what it was. I didn't activate it and it is still stuck to the letter it came with.. Yesterday I received a staement from barclaycard showing £89.99 feb 9 and states next to amount shoppers advantage. I have not had a barclaycard for a couple of years as I transfered balance to a nil interest card.. I rung barclaycard and complained and they are going to send me forms to fill in.. The long card number on statement is I presume my old card number though I cut it up and there was only one. any one else had this

James

Every time there are cases of card cloning and PIN pinching, we are told that the cloned cards are used overseas where they don't have Chip & PIN.

Well not this lady's:


"Barclays customer Linda Matthews said she was left reeling when she tried to draw out money on December 29 at her local branch only to discover there was not enough money in her account.

Click here.

socrates

James wrote: »

Every time there are cases of card cloning and PIN pinching, we are told that the cloned cards are used overseas where they don't have Chip & PIN.

Well not this lady's:


"Barclays customer Linda Matthews said she was left reeling when she tried to draw out money on December 29 at her local branch only to discover there was not enough money in her account.

Click here.

It depends if its a cash card as opposed to a debit card - I would imagine in this particular case it was a cash card

chattychappy

James wrote: »

Every time there are cases of card cloning and PIN pinching, we are told that the cloned cards are used overseas where they don't have Chip & PIN.

Chip & pin seems to be rolling out ad-hoc in many places.

Just bought a flight ticket from an international airline office in Saigon, Vietnam. Much to the surprise of the agent, the machine asked for the PIN number. The machine was in my sight, but in a relatively secure area. The cable wouldn't stretch so they had to "let me in" to type in the number. I assume the machine recognised it was a UK card. Anyway I put the PIN in and it authorised OK. This confused them, because it didn't really leave a place for me to sign. So they asked me to sign over the amount "just in case", which I did anyway. It remains the only time to date a machine has asked for a PIN in Vietnam (though I don't use cards much here).

A friend had a similar experience in Thailand. In this case they suggested he jotted the PIN on a piece of paper so they could type it in. He declined their kind offer.

I_luv_cats

Interesting article when a gang used the Barclaycard / Morgan Stanley merger to their advantage!!!


Credit card fraud gang 'stole £3.5m'

Justin Davenport, Crime Correspondent
06.04.09

A GANG of five used a south London council flat for a worldwide credit card cloning operation that made £3.5million in just over a week, a court heard today.
Police found fake cards and counterfeiting equipment in the Walworth flat, Southwark crown court heard. The five allegedly struck when Barclaycard took over Morgan Stanley credit cards last year, stealing £3.5million between 28 September and 8 October, prosecutor Ben Fitzgerald said.
Fake cards were made using a type of computer software that was found in the flat, the court heard, and were used to buy £645,000 of valuables in Britain alone.
Khi-San Voong, 46, Qiu Yeu, 46, Qiang Xue, 34, and Dauy Chung, 40, all of Walworth, deny conspiracy to defraud. Cai Caixa, 27, pleaded guilty. The trial continues.