Kaupthing Edge CHAPS Transfer

UnhappyHarry

goodethernet wrote: »

Ok but this is still ING we are talking about. They are the equivalent of RBS, HBOS, Llyods etc and will be supported by the dutch government if necessary. It's not some third rate bank on a volcano surrounded by 2 million haddock (copyright Dailymash).

And don't forget HM Treasury and the FSCS have paid ING funds specifically to cover the value of the KE deposits. if they used those funds for something else and left us hanging in the wind as creditors, there'd be hell to pay.

I'm making the point that we should be trying to contact Tilmant, as he is, technically, above deWit.

LeonW

The last update from ING said "A small number of manual payment instructions will take longer to process" has it been established that these are the CHAPS payments we are waiting for ?

I initiated a CHAPS transfer for 14K after 2pm on 7/10 so should have been actioned 8/10 so of course am still waiting.

As many have said seems grossly unfair that we have apparently been put in a manual queue (with the inherent risks of manual intervention) and paid £20 for it.

dag_2

Is the CHAPS fee just an admin charged by the bank to cover their manual input or is it a fee paid to APACS?

I can't remember where I saw it, but I think there was something on the APACS web site which says that banks do indeed have to pay a fee premium to APACS for CHAPS transactions.

It didn't say what that fee was, though. So it's probable that the fee that retail banks charge their customers includes a markup.

mletters

ING Management Team :
Johan de Wit CEO
Feike Brouwers CFO
Pam Rowland Mortgage Director
Peter Knight IT Director
Simon Andrews Risk Director
Julian Hartley Sales and Operations Director
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tmvc2007

tmvc2007 wrote: »

So far 36 people have sent me information - 33 included transfer amounts and at the moment it stands at £ 872396 not received having been initiated by CHAPS. I have only included information sent direct to me by PM or email [EMAIL="lovelife42@hotmail.co.uk"]lovelife42@hotmail.co.uk[/EMAIL] as I can't match up all the user names with real email names and don't want to double count. Please send me the details if you are in this boat - the more information we gather together the better our chances of a sensible response

It now stands at 51 transfers, 48 amounts sent

Total so far £ 1,219,459

Keep the information coming if you can

goodethernet

UnhappyHarry wrote: »

I'm making the point that we should be trying to contact Tilmant, as he is, technically, above deWit.

Ok, I hear you.

From now on to be known as "Fingers in the Tilmant" and "de Half Wit"

EliTom

To the outside world all is still rosy...

As quoted from http://www.ingdirect.co.uk/general/faqs/keandhb.asp

We are pleased to confirm that we have signed an agreement with the UK Treasury to acquire £2.5 billion in deposits and 160,000 customers from Kaupthing Edge as well as £538 million in savings deposits, held by 22,200 customers from Heritable Bank.
ING Direct is in a position of strength. We are very pleased to have been able to take such rapid and decisive action that has provided Heritable Bank's customers, and those of Kaupthing Edge, with the reassurances they need. We are working to rapidly ensure that it is business as normal for all customers. We look forward to extending our approach of offering simple and straight-forward products backed by award-winning customer service to our new customers.


Yeah right !!


EliTom

jacara2

:hello: We are here as well!!

debjay wrote: »

I know this thread has gone quiet from those of us that were lucky enough to have got their money back but I am sure I speak for many others when I say that I am still watching and giving my support to you all :grouphug:

I just dont want to clog up the thread that's all but any help I can give I will.

dial8d

my BACS transfer arrived into my account today. I requested the transfer the day before KE went pop.

Strange that it is shown as being a CHAPS transfer though, but i did not ask for CHAPS.

Just thought id pass that on.

mletters

The Company Mission Statement is even more of a JOKE!

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“Setting the standard in helping our customers manage their financial future.”