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Kaupthing Edge CHAPS Transfer

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Comments

  • I have learnt some painful lessons here;

    (i) Never invest in overseas "internet" only banks
    (ii) Never laugh at people who keep cash in a tin under their bed. They were probably investing in overseas banks before we were born.

    Hopefully nothing lost, but some valuable lessons learnt.

    No reason not invest in an overseas bank, so long as money is guaranteed by UK authorities. Keeping it under the mattress will soon erode its value. I am panicking only because I made the transfer, it went out of my account, and did not get to the destination. If I had not made the transfer, it would be showing in my account, and so long as less than 45K (now increased to 50K), I would be covered by UK guarantee. I am only worried because it is showing up as withdrawn from the account. The lesson I have learnt is, keep the amount to less than the guarantee, dont withdraw if there is a run on the bank. Infact I am considering investing in HBOS Isle of Man!, now that IOM is guaranteeing 50K. See http://www.halifax-international.com/Savings/regular-saver.asp

    10% interest on offer, monthly saver, 2000 maximum per month. Well worth it. One has to get inflationbusting deals, else the value goes down. It is the only income on top of state pension I have.
    ....Illegitimi non carborundum

    ...don't let the illegitimate ones grind you down....
  • whitesatin
    whitesatin Posts: 2,102 Forumite
    Part of the Furniture 1,000 Posts
    cshowell wrote: »
    The HSBC number is 01226 261010 - useful for using up free minutes on the mobile, or using a landline on a free package after 6pm. They are open until 10pm every evening.

    Thanks, will make a note of that.
  • "There is no suggestion that ING, with £1trillion assets and 85million customers worldwide, is likely to fail"

    http://www.dailymail.co.uk/money/article-1077761/ING-claims-business-usual-calm-nerves-Iceland-savers.html
  • ES10
    ES10 Posts: 99 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Squibbler wrote: »
    [FONT=Verdana, Arial, Helvetica, sans-serif]Es10 - This was the Email I received on 12/10/08[/FONT]




    [FONT=Verdana, Arial, Helvetica, sans-serif]To view images from ING Direct please click on the boxes below [/FONT]





    1653_ING-Direct-SFG-email_l.gif
    [FONT=Verdana, Arial, Helvetica, sans-serif]INGDIRECT.CO.UK[/FONT]





    [FONT=Verdana, Arial, Helvetica, sans-serif]IMPORTANT NEWS ABOUT YOUR [/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]KAUPTHING EDGE SAVINGS [/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]Dear Customer[/FONT]

    [FONT=Verdana, Arial, Helvetica, sans-serif]As you may be aware the UK Treasury has taken action to protect your savings, transferring all individual’s savings balances from Kaupthing Edge to ING Direct.[/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]Your savings are now with ING Direct, the world’s leading direct savings bank and part of the Dutch based ING Group which is one of the world’s largest banks with assets in excess of £1 trillion and 85m customers.[/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]We are working quickly to ensure that it is business as usual for all customers and we look forward to extending our approach of offering simple and straight-forward products, backed by award-winning customer service. [/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]I would therefore like to take this opportunity to welcome you to ING Direct and to reassure you at this uncertain time.[/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]We have added some information below about ING Direct to answer some of the questions that you may have. We will be updating the website regularly to give you more information. If you have any other questions or concerns, please contact a member of the customer services team.[/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]I’ll be writing to you again shortly with further details of the account transfer process. In the meantime, please operate your account as normal.[/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]Yours sincerely[/FONT]
    1653_Johan_de_Wit_SIG.gif[FONT=Verdana, Arial, Helvetica, sans-serif]Johan de Wit [/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]CEO, ING Direct UK [/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]1653_line.gif[/FONT]
    [FONT=Verdana, Arial, Helvetica, sans-serif]1653_line.gif[/FONT]

    Yes Thanks Squibbler, I got that welcome email, it's the one about the payments on Friday that was sent since then that I haven't got
  • I requested a Bacs transfer on Sunday evening the 5th Oct for money to come out of KG acct Mon 6th they did it on the 7th, out of order!! acct bal then showed nil still waiting for it to appear in my nominated acct, still able to log onto KG small bal which I left in to keep acct open but original money not back in acct. Only email to me from ING ref KE takeover and how safe money is bla bla.
  • ES10 wrote: »
    Yes Thanks Squibbler, I got that welcome email, it's the one about the payments on Friday that was sent since then that I haven't got
    Oh No - Was there another? This one was I thought people meant by the "reassuring" one. I didn't get one about Friday payments either - just read it on their website.

    Who got a second email? I'm confused!
  • whitesatin
    whitesatin Posts: 2,102 Forumite
    Part of the Furniture 1,000 Posts
    No second email here.
  • ES10
    ES10 Posts: 99 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I requested a Bacs transfer on Sunday evening the 5th Oct for money to come out of KG acct Mon 6th they did it on the 7th, out of order!! acct bal then showed nil still waiting for it to appear in my nominated acct, still able to log onto KG small bal which I left in to keep acct open but original money not back in acct. Only email to me from ING ref KE takeover and how safe money is bla bla.

    My situation is EXACTLY the same as yours - inititated SUNDAY 5th, but did not come out of account till TUESDAY 7th ...and still no money or further emails
  • I haven't received the second e-mail, although it only gives the same information as the web site about payments by Friday. It would be nice to get it personally but I supect it has been handled, like the rest of the ING PR, in a fairly shabby way.

    All we can do is hang on in there and see what Friday brings (hopefully our completed BACs initiated on the 6th for withdrawal on the 7th October)
  • No 2nd e-mail here either....but I shan't panic unless the money's not back in my first direct account on Friday....this ain't good for my blood pressure !
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