26" LCD TV - HD Ready £378 delivered! (merged) [CLOSED]

owey

This might be a bit premature, but I have just been onto the watchdog site and sent them an email of the problems we are having with Dell over this lcd. I think the more people that contact them, we might get a responce from them, then Dell might get there finger out :rolleyes: .

jordy32

as goldenbolux's post,

we have both posted on the dell forums regarding a hissing sound from the speakers when on volume 1 or above. This disappears on mute or a volume of 0. However, there is a similar noise at all times from the unit itself (right hand side - above the mains socket) which can be heard from the grills on the top of the tv.

Same revision number 3. Actually seems to now be getting worse with a bit of crackling thrown in now and then.

goldenbolux

just further to jordys post if anyone is wondering what hissing we are talking about
have a listen over the top of your unit if you were lucky enough to get one
look through the grills to the backlight
we think the hiss is coming from there
anyone else who has this this is apparently something that we shouldnt put up with
this unit we are told should run silent

caverncity

RRRRRRRR!!!!!!!!AAAAAAAAAA!!!!!!!!!!! I have the hissing sound on a REV. 3 but it didnt bother me, now after reading this thread about the hissing it now bothers me that there may be a fault.
Sometimes its best not to read about faults if you are happy about something.

Brodel

have you guys called up dell about the problem? what did they say?

caverncity

http://www.theregister.co.uk/2005/07/11/dell_customer_support/

Brodel

caverncity wrote:

http://www.theregister.co.uk/2005/07/11/dell_customer_support/

So what are you going to do? Just leave it as is?

owey

I cann't seem to track my lcd order on the Dell site anymore, maybe they are just updating it?. Just keep getting an error page.

Brodel

owey wrote:

I cann't seem to track my lcd order on the Dell site anymore, maybe they are just updating it?. Just keep getting an error page.

Yea, I'm getting the same. I imagine it'll be working shortly.

Brodel

I'm tempted to just cancel it, but on the other hand I don't want to miss out on getting an alternative replacement for it if it turns out it's no longer in stock lol.