lizzie9171 wrote: »
I am also very frustated, I am still waiting for a refund. I paid the deposit on my credit card, which they have refunded, but stated that were not liable for the whole cost of the holiday. The CAA state the credit card companies are liable, and I keep getting passed to and fro between them. Why bother have ATOL protection when it is not all it is said to be. We we due to go on the 16th October 2008 with TCD, and I am still fighting for a refund. I have made many attempts to contact CAA CEGA but the phone nevers get answered, I am still waiting for replies to the last 3 letters. I have also contacted ABTA, who are now looking into it, but have not yet received a reply from them. I wonder how true the statement from LULULU1 re Tescos requesting their money back as they state the CAA are making the refunds.
What a whole lot of hassle this has been and from reading others experiences, it does not look like its going to be resolved anytime soon.
This first-time buyer wants your thoughts
Was it right?
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