We are not in a freeview area so we signed up for Freesat(one off payment of £150 and you get 200 channels inc digital radio). Sky phoned and offered me a package with no sports or films for £5 per month. All we wanted was National Geographic and Discovery. Unbeknown to us Sky switched us on to the full package and we had a bill for £42.50 per month. After several long phone calls at great cost they said that we could have it for £21.75. I asked if they had heard of this package and was told that they had had one or two calls about this. ANyway to cut a long story short they said they would adjust it to £5 per month but I have had a letter today (I have a letter from them every day) and it was headed ALL SORTED and they are charging me £21.50 per monthfor no sports or films. I feel exasperated. I asked why I had to wait for 45 minutes before speaking to someone and she said "What time do you get up?" I said 7a.m. She said "Ring then". I did and got through straight away although I unfortunately got someone who was long overdue for a customer care course.
Mmm, I am currently with NTL and pay £37.99 for my BB, £30 for the TV package, which is just the family Pack, plus the £7.50 for an extra line. My main Phone line is free. However I am still paying £80 a month for TV, Phone and BB.
I have just been looking at Sky with the intention of moving to them and taking their full package of Sky +. However I am now very confused at what I should do in respect of saving a few quid and getting a better service.
I did intend staying with NTL for my BB and Phone although £37.99 for thr BB, 10.50 for the Phone and £7.50 for the extra line still works out expensive.
I was thinking of swithching to Sky for my TV and moving to the Phone/BB package of £32.99 with NTL.
Its all very confusing, please help.
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