Digital TV Cost Cutting Article - Discuss What You've Been Offered

wilf55

have been using this number for 2 weeks 3 times a day...problem with viewing longest time i have had to wait is 3 minutes morning noon and evening

good luck

and getting straight tho to scotland...

John_3:16

Just got 5 months 1/2 price after the 66p per month for 2 months

Used the free phone number India first then put through to Scotland

mleonard79

Well I'm in Scotland and have used the freephone number a load of times last week but just tried to use it again today and only got please redial 08702 404040 :mad: damn Looks like they've closed it off.

So I called the 0870 number and got through to someone, spent a few minutes telling him about my problem (they've taken payment for sky+ box twice so I need that refunded) and then he said you need to go through to customer services for that. I thought I was talking to customer services! He then told me its about a 10 min wait in a queue - on an 0870 number, cheek! Not impressed but I guess they've got us over a barrel.

moaninmick

Can anyone tell me how to recommend a friend and how does it work? Also can it be used along with Quidco and if so , how?

Thanks

wilf55

ring the number off the tv ad not sure what it is but it is on the tv ads if you ring sky am sure they will tell u or put you though basically just give your details and those of friend and you will get vouchers or whatever the current offer is....when friend is signed up and first payment recd by sky you get the vouchers

indiegirl_2

OK, help me out here - how pushy do you have to be??

(as an aside - the 0800 number has been changed to a paper-billing-request number now - no options to be put through to Sky at all)

I called, got Mr @r5ey on the phone (really, Sky should train their 'customer service' people to offer just that!), who told me that he couldn't guarantee any offers. I said I wanted to cancel and he kept asking me to confirm that I wanted to cancel so he could put me through to cancellations.

As I was doing this on behalf of my mother, I didn't want to actually cancel her Sky account there and then.

Is it a case of getting through to cancellations, and then bartering? Or should I be offered something to prevent me from having to go through to cancellations?

Any help would be appreciated... cheers.

shays_mum

Just called on the 0800 2 days ago, got 6 months 25% off, so its now £18 p/m with sky movies. I already have the family pack. The problem is getting a sky+ box from them, any tips?!

simonts

Is there any room for bartering when your in contract? weve had it 3 months and our offers are coming to an end so its up to 39.99...just wondering if they are liekly to do anything if i say i want to drop movies and entertainment to two options...trouble is we have sky+

Lawe

indiegirl wrote:

OK, help me out here - how pushy do you have to be??

(as an aside - the 0800 number has been changed to a paper-billing-request number now - no options to be put through to Sky at all)

I called, got Mr @r5ey on the phone (really, Sky should train their 'customer service' people to offer just that!), who told me that he couldn't guarantee any offers. I said I wanted to cancel and he kept asking me to confirm that I wanted to cancel so he could put me through to cancellations.

As I was doing this on behalf of my mother, I didn't want to actually cancel her Sky account there and then.

Is it a case of getting through to cancellations, and then bartering? Or should I be offered something to prevent me from having to go through to cancellations?

Any help would be appreciated... cheers.

As long as it's with Customer Service, then yes. They will then put you through to the "cancellation department". It's then the charm is needed;)

wilf55

sky have messed up my account big style and are promising to ring with a compensatory deal what do you reckon is acceptable i have sky plus with 2 multiroom boxes on the full package sky world have had prem plus for the last 2 years and am intersted in the broadband and phone offers

thanks guys