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Samsung E720 Refurb £79.99@ O2 WSL

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  • srak
    srak Posts: 86 Forumite
    penny/pincher wrote:
    Wish I'd read this thread before ordering, is it easy to cancel my order? Have'nt had order confirmation email yet - how long does it take to arrive?




    The phone usually arrives the day after you order it.
    Anyway, you can use it for a week or so before sending it back and you might be pleasantly surprised. I am having no problems at all. It's a super phone.
  • gaahmad
    gaahmad Posts: 335 Forumite
    After waiting in 2 days for the courier to replace my phone with a different one, with the correct charger, O2 phoned me yesterday and said they are not going to collect the phone now. Instead they'll send me 2 new chargers, which should arrive within 72 hours and I can "throw the other ones away", lol, as if!! I just hope they turn up soon, as I've been unable to use/test my phones.
  • BFJ
    BFJ Posts: 74 Forumite
    Has anyone got the number for the Returns Dept? I was given it earlier in the week, but can't find it. Callled O2 Customer Services, but no one seems to know what it is now!
    Waddle you do eh?
  • srak
    srak Posts: 86 Forumite
    BFJ wrote:
    Has anyone got the number for the Returns Dept? I was given it earlier in the week, but can't find it. Callled O2 Customer Services, but no one seems to know what it is now!




    08702205208
  • pennypincher_2
    pennypincher_2 Posts: 143 Forumite
    Do o2 send a confirmation email? I ordered yesterday at 5pm, nothing rec'd.
  • yaacov81
    yaacov81 Posts: 343 Forumite
    100 Posts
    the second two phones i received were in samsung boxs, whereas the first two were not.
    does this mean they were not really refurbs??
  • srak
    srak Posts: 86 Forumite
    Mine was in the original box but it came with the wrong charger. That would suggest that it was refurbished.
  • BFJ
    BFJ Posts: 74 Forumite
    srak wrote:
    08702205208


    Rang this number and got some chap called Philip Archer, nothing to do with O2. Can you just double check that Srak?

    Cheers
    Waddle you do eh?
  • srak
    srak Posts: 86 Forumite
    Ooops! I'm writing in bold and "Bossyboots" tells me off for that. If it offends folks please let me know as I have set my font to bold for my own benefit!
  • gaahmad
    gaahmad Posts: 335 Forumite
    BFJ wrote:
    Rang this number and got some chap called Philip Archer, nothing to do with O2. Can you just double check that Srak?

    Cheers

    The number should be: 0870 2250 208
This discussion has been closed.
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