Samsung E720 Refurb £79.99@ O2 WSL

yaacov81

number i called was 01132722000
although i didnt get the best response, i still have to go to the post ofice and post the phones back.

gaahmad

yaacov81 wrote:

number i called was 01132722000
although i didnt get the best response, i still have to go to the post ofice and post the phones back.

I'd call the returns dept. again and ask to swap it over when your new one arrives, I think they've changed their policy since you phoned.

reelcrazy

I couldn't be bothered waiting so I bought a charger and headset off ebay for £4. I will sell the other charger to recoup most of the cost.

Also I am going to write to O2 about this and see if I can get a £5 goodwill payment from them.

yaacov81

gaahmad wrote:

I'd call the returns dept. again and ask to swap it over when your new one arrives, I think they've changed their policy since you phoned.

thanks. i was going to do that but they arrived this morning.
no problem anyway it is freepost and i will do it when i get round to it so not too much hassle.

the great thing about these phones is that they are unlocked.

chrisw

yaacov81 wrote:

the great thing about these phones is that they are unlocked.

I wondered about that as it is listed on the invoice as sim-free. I hope it is otherwise I'm going to have to get it unlocked. Unfortunately I can't try it 'til I get a charger.

yaacov81

i just used the phone for the first time. sound quality is terrible. is this as standard on the phone or is it faulty?

BFJ

I have heard reports that a common problem is poor sound quality.

Check the link:

http://www.mobile-phones-uk.org.uk/samsung-e720.htm

yaacov81

thanks
says that some phones are affected, does that mean i am entitled to a replacement

srak

yaacov81 wrote:

thanks
says that some phones are affected, does that mean i am entitled to a replacement

It appears as if all phones are affected.

pennypincher_2

Wish I'd read this thread before ordering, is it easy to cancel my order? Have'nt had order confirmation email yet - how long does it take to arrive?