Easyjet Name Error

jillie1974

ok did you make the error or easyjet??

switch007

MoneySavingExpert.com or "You should already be an expert before posting and/or have rich grandparents like myself. Be gone, peasant."

donny_osmonds_mad_fan

sorry but what are you going to claim for and from whom and why? court costs? from your mistake? sorry i am lost.

phatbear

PJB wrote: »

How will you rise, i suggest a full health and safety calculation 1st and a very strong crane!

Comedy genius well done that man, if i had the energy, and the crane, I would stand up and applaude you for your wity repost.

Bravo!!!!!!!!!!!

the bear

PJB

dmg24 wrote: »

I'm wondering this also.

Have you contacted Easyjet?

Yes i have, no help!

PJB

phatbear wrote: »

Comedy genius well done that man, if i had the energy, and the crane, I would stand up and applaude you for your wity repost.

Bravo!!!!!!!!!!!

the bear

i see you are prone to mistakes yourself! Surprising, given your original comment calling me stupid!

jillie1974

still not answered the question.. did you book the flights online or via reservation call centre???

dmg24

PJB,

I know that many others have already stated this, but the terms and conditions of booking are very clear on the Easyjet website. Yes, it is unfortunate that you made a mistake, but you really just need to take it on the chin and either pay up, or book a new flight.

The additional fare should be the name change fee plus the difference in fare - you say that this is not what they are saying when you call them?

PJB

donny_osmonds_mad_fan wrote: »

sorry but what are you going to claim for and from whom and why? court costs? from your mistake? sorry i am lost.

Unfair Terms and Conditions. The fee is punitive and not justifiable, as per Bank Charges. If banks can only charge £12.50, how can EJ justify £40.00?

real1314

dmg24 wrote: »

PJB,

I know that many others have already stated this, but the terms and conditions of booking are very clear on the Easyjet website. Yes, it is unfortunate that you made a mistake, but you really just need to take it on the chin and either pay up, or book a new flight.

The additional fare should be the name change fee plus the difference in fare - you say that this is not what they are saying when you call them?

And the very simple reason that this isn't an unfair term is that it prevents people buying cheap flights and then selling them on with an excuse of "my friend can't go now, but another friend can" which would undermine the whole sales method of budget airlines.

e.g John brown buys 4 flights for £30 each way for john, mary, brian and debbie brown.

2 months later the flights are £80 so John sells his flights to the smiths for £45 per flight, with instructions to change the names with a £20 charge only = £65 flights, 4 x £15 profit for john.
Paying the difference in flight cost stops this.