A Rant

Drea

I'm just going to phone him, not too sure what to say though! I have emailed him all day and getting no response about my heating, only getting answers about my washing machine (which consists of things like leave the door open between washes - very helpful).

What do you mean by registered my deposit? Sorry, I'm clueless too

moodydonkey

You should have a little box next to your boiler that controls everything, to be fair in some cases they require incredible inside knowledge to work lol. I really don't mean to patronise but is it possible that you have storage heaters and not GCH in which case they may need turning on.

moneysavinmonkey

your deposit should be protetcted by one of the three tenancy deposit schemes. The letting agent should have told you which scheme and give you information on how you reclaim your deposit at the end of your tenancy.

see here: http://www.direct.gov.uk/en/TenancyDeposit/index.htm

Drea

Definetly not storage heaters, I'm not that dumb

Hmm would that be in my tenancy agreement about the deposit, will have a look when I get home.

Drea

Oh I got a phone call back, aparantly someone will be out to look at the heating today which still isn't much good if I'm just being silly and don't know how to use it because I'm not at home but with any luck they will switch it on for me

The landlord is also going to come out sometime to talk about what things I still need for the flat, so hopefully that's it sorted. Seems my LL is okay but my LA are rubbish.

EliteHeat

A vokera compact is a combination boiler, so the OP does definitely not have storage heaters.

If the boiler is powered and in working condition then it should provide hot water whenever a hot tap is opened. As the OP has not ranted about that then I think that it is safe to assume that the boiiler is working.

Many combis have integral 24 hour electro-mechanical timeswitches on the front facia. The cams on the 24 hour rotary switch represent the heating periods and these work in conjunction with the room thermostat, if one has been fitted.

Most of them have a tiny switch with a 1 sybmol, a 0 symbol and a timer symbol. The "1" represents permanently on, the "0" permanently off and the "timer" is the timed facility.

So, the best bet would be to turn the room thermostat to maximum, find the tiny switch (and I do mean tiny) on the boiler and switch it to whatever position it isn't on. The boiler should respond immediately when you get it right!

There you go

elkay115

There is no thermostat that I could see, but can't remember what it looks like now, it was Friday I saw it for a few minutes. No it isn't storage heating she has, hence the new boilers and radiators.

Anyway her LL is getting someone to have a look at it today or tonight. Now he is back off holiday he seems much easier to deal with than the LA. So he's paying the LA and still having to do their job for him, which is a shame!! He is also going to go and see her soon to arrange with her what else still needs bought for the flat. So all in all, looks like things will get sorted out for her soon, but by the LL and not the LA who have been useless so far.

She doesn't have hot water either btw, she has been having to use the immersion heater to heat up her water.

Drea

EliteHeat wrote: »

A vokera compact is a combination boiler, so the OP does definitely not have storage heaters.

If the boiler is powered and in working condition then it should provide hot water whenever a hot tap is opened. As the OP has not ranted about that then I think that it is safe to assume that the boiiler is working.

Many combis have integral 24 hour electro-mechanical timeswitches on the front facia. The cams on the 24 hour rotary switch represent the heating periods and these work in conjunction with the room thermostat, if one has been fitted.

Most of them have a tiny switch with a 1 sybmol, a 0 symbol and a timer symbol. The "1" represents permanently on, the "0" permanently off and the "timer" is the timed facility.

So, the best bet would be to turn the room thermostat to maximum, find the tiny switch (and I do mean tiny) on the boiler and switch it to whatever position it isn't on. The boiler should respond immediately when you get it right!

There you go

I don't have hot water. Yep that switch was hard to find but I did change it, I think it isn't working.

EliteHeat

Drea wrote: »

I don't have hot water. Yep that switch was hard to find but I did change it, I think it isn't working.

Completely dead boilers are normally easy to diagnose and bring back to life.

Some obvious clues.

There should be some sort of indicator on the boiler that is glowing. This at least tells you that there is power to it. If there is nothing, then it is probably just a blown fused spur fuse or main PCB fuse. However, fuses do not blow for no reason.

Your boiler is "pressurised" and has a sensor in it which will prevent the boiler from firing if the pressure is insufficient.

There will be a pressure guage on the boiler and a filling link underneath it. Make sure that the guage reads about 1. If it is under 0.5 then the boiler won't work at all.

If this is case, open the tap(s) on the braided silver filling link until the pressure reaches 1.

Apart from that, the boiler will or should make a series of distinct noises when there is a demand for heat for either hot water or central heating.

The normal sequence is pump -> fan -> Air pressure switch (which you won't hear) -> ignition -> ignition proving -> main burner

The pump and the fan can clearly be heard, especially from a Vokera which isn't the classiest boiler in the world but most of them do more than yours!

Mind you, your Corgi bloke will sort it all out for you anyway (hopefully)

Drea

EliteHeat wrote: »

Completely dead boilers are normally easy to diagnose and bring back to life.

Some obvious clues.

There should be some sort of indicator on the boiler that is glowing. This at least tells you that there is power to it. If there is nothing, then it is probably just a blown fused spur fuse or main PCB fuse. However, fuses do not blow for no reason.

Your boiler is "pressurised" and has a sensor in it which will prevent the boiler from firing if the pressure is insufficient.

There will be a pressure guage on the boiler and a filling link underneath it. Make sure that the guage reads about 1. If it is under 0.5 then the boiler won't work at all.

If this is case, open the tap(s) on the braided silver filling link until the pressure reaches 1.

Apart from that, the boiler will or should make a series of distinct noises when there is a demand for heat for either hot water or central heating.

The normal sequence is pump -> fan -> Air pressure switch (which you won't hear) -> ignition -> ignition proving -> main burner

The pump and the fan can clearly be heard, especially from a Vokera which isn't the classiest boiler in the world but most of them do more than yours!

Mind you, your Corgi bloke will sort it all out for you anyway (hopefully)

Does sound like it's dead then, but it's supposed to be brand new

Hopefully it's easy enough to fix and I go home to heating!