Gamecube Console Bundle £34.99 at WOOLWORTHS !!!

willis123_2

have received confirmation of your order in the form of a receipt confirming details of your order

I read that as the order confirmation email is the receipt as its then that they take the money.

Glad I'm not only person not to hear !

duppoboy

Thank you for emailing Tesco.

We have recently experienced some technical difficulties with our email system, which we are working to resolve.

Unfortunately due to our high volumes of emails, this means that our response back to you may take up to 7 days.

We would also like to ask you, if possible, to avoid emailing us again in relation to your original contact as the volume of emails on our server is affecting the speed with which we are able to reply to customers.

Finally if your email is regarding cancellation of an Entertainment, Flower or Book order, please call us on:

08457 22 55 33

Thank you for your patience.

Regards

Tesco Customer Service


Ref No. TES117147X





---- Disclaimer ----
This is a confidential email. Tesco may monitor and record all emails. The views expressed in this email are those of the sender and not Tesco.
Tesco Stores Limited, Tesco House, Delamare Road, Cheshunt, Herts, EN8 9SL: company number 519500.

just received this from tesco what a farce lol

Addy

This is taken from the Virgin Website
"No contract will subsist between you and Virgin Retail Limited for the sale by it to you of any product unless and until you have received confirmation of your order in the form of a receipt confirming details of your order. Once the receipt has been received, there will be a legally binding contract between us."

So when do you get the receipt? All they send out is an order confirmation email, I take it the receipt will come when they send the item, therefore, if they never send out the item, you never get the receipt, and they never get into a contract with you.

Ive still had no response from them, I ordered at 19:00 on friday.

They did take the money from my cardon the 22nd then returned it today.

The order confirmation is the receipt, as it details the item(s) you've ordered, the Order Number, it states that you've placed the order, and informs you that payment has been taken.

Looks like a receipt....sounds like a receipt...... ;D

ben500

I never got the conf email from virgin but they have taken the payment so it will be intersting to see how I fare.

ben500

And to all the naysayers out there, remember the Woolies phones, the thread went a similar way but in the end Woolies got their act together and came up with the goods for all reasonable orders so yes these deals do come off, you would think that some "client awareness unit" at Tesco would be sat down around the family circle and cheap ground coffee pondering over the outcome of this little fiasco, would it be :

A Merry Christmas from TESCO

Hundreds of internet shoppers had an early Christmas this week when TESCO inadvertantly posted an incorrect price to a game cube bundle and decided to honour the orders after becoming deluged with complaints from dissappointed shoppers

OR?

TESCO F*****D UP MY CHRISTMAS
Angry Tesco shoppers inundated Tesco switchboards with enquiries after they received confusing cancellations of their orders after a pricing error on their website, regional trading standards offices are overwhelmed with enquiries and requests for help.

YOU DECIDE phone 010101010158 calls charged at local rate but you will be transferred a minimum of three times throughout the duration of the call, choose from our substantial menu of customer service options, you'll still get to speak to the same person regardless of your choice but we will make a fortune whilst you do.

Have a nice day!

willis123_2

LOL.......but will people get to know about it.....

you need to copyright those headlines.....the SUN might just steal them.

its a pity we cant find another error on their site..order it then have it cancelled once again.

And all phone.that'll confuse them. and keep their email knackered.:-)

whoop-dee-doo

You would think that some "client awareness unit" at Tesco would be sat down around the family circle and cheap ground coffee pondering over the outcome of this little fiasco, would it be :

A Merry Christmas from TESCO

Hundreds of internet shoppers had an early Christmas this week when TESCO inadvertantly posted an incorrect price to a game cube bundle and decided to honour the orders after becoming deluged with complaints from dissappointed shoppers

OR?

TESCO F*****D UP MY CHRISTMAS
Angry Tesco shoppers inundated Tesco switchboards with enquiries after they received confusing cancellations of their orders after a pricing error on their website, regional trading standards offices are overwhelmed with enquiries and requests for help.

One of the more interesting posts on this topic of late, please, no more order confirmations, me wheel is wearing out!

Tesco choose Option 1 - everybody happy and fantastic PR. Come on Tesco, it's not like it's a projector or anything
Tesco choose Option 2 - nobody happy.... which day/s is good for you? It would be a dos s

The_Affs

Most definitely! I think we all would have left it if Tesco had admitted it was a pricing error as their own T's & C's cater for this eventuality.

Let's face it, the Gamecube will probably be selling for around £50 after Christmas anyway so they wouldn't be losing much.

Fight the good fight!

pin

Law of mistake will probably be argued, and probably with good grounds. They (all the sites) did not intend to sell the packages at £34.99 and when they realised they pulled the packages.

They will go down the lines of we thought we had supplies, but when we realised we didn't, we pulled it off our websites. Those who ordered, we apologise.

The thing about a new pack selling at £100 (or whatever it is), well its a different package. Might contain the same game, etc, but as far as I can see it's packaged differently and has a different product code.

Those are just my views though.

micko2602

I emailed virgin earlier this morning asking why money had been taken from my credit card then refunded. The response was " the item is no longer available from our suppliers".
I take it from this some people will be getting it for the misprice. Because surely they wouldn't just say that they could not get it, would they?
Its also been taken from the website, no doubt it will sneak back on in the next few days at full price.