Post Office Loophole - £143 Cashback for as little as £15 spend

bristolleedsfan

broclo wrote: »

I have no policy no

call 0800 096 5489

broclo

bristolleedsfan wrote: »

call 0800 096 5489

I did No trace of me, put me 'on the system' and chap said could not give me a policy no or time I did went through due to that :rolleyes: but i know i just got in before 11:30

roddydogs

So ive got it tracked in cashback kings, and ive got a "Reference No" which is 2 letters and 5 figures ie NR 52678,saying "your covered". do i still need a policy no?,
Apologies if this has already been covered

*Jelly_Tots*

broclo wrote: »

I did No trace of me, put me 'on the system' and chap said could not give me a policy no or time I did went through due to that :rolleyes: but i know i just got in before 11:30

Hi Broclo (this is even more hassle than Bootsing isn't it !)
Did you not get a web ref. no on an initial e-mail from them, looks like this AB12345 (2 letters and 5 numbers)? At least this would be something.

purplepatch

roddydogs wrote: »

So ive got it tracked in cashback kings, and ive got a "Reference No" which is 2 letters and 5 figures ie NR 52678,saying "your covered". do i still need a policy no?,
Apologies if this has already been covered

No that's the reference no for retrieving your quote, if you left it part way through intending to come back to it. When you complete the application you should get a plan number - mine is 7 digits followed by 2 letters.

If you go to the PO website and retrieve your quote using the reference you've got, it should show you whether your application went through, but if the plan number is missing, then you've potentially got a problem.

Aletank

I applied at 10.15am and Quidco tracked at 11.10am, I had a "Thank You For Starting Your Application" email but no plan number via email.
If I log into the Post Office site using my ref number as if to carry on my application it says "we confirm that you are covered with life insurance with immediate effect."and I have a plan number.
Should I asume everything in OK with mine ?

mumofjusttwo

I don't think that anyone received an email confirming they are covered they just have the plan number.

The email that most people mention relates to a retrieval code if you left halfway through

rose28454

mumofjusttwo wrote: »

I don't think that anyone received an email confirming they are covered they just have the plan number.

The email that most people mention relates to a retrieval code if you left halfway through

You answered my question. Mine tracked through Quidco on Wednesday night Hope it works together with the £100.00. Just in time for Xmas!!

broclo

*Jelly_Tots* wrote: »

Hi Broclo (this is even more hassle than Bootsing isn't it !)
Did you not get a web ref. no on an initial e-mail from them, looks like this AB12345 (2 letters and 5 numbers)? At least this would be something.

Hi JT, Yes I had the web ref but apparently that means 'nothing' to them. Think although I called them on fri am to double check, that I will call again on monday as firstly the chap was not very thrilled to be at work that day lol, but also they may have got their act together by then!

Bootsing is hassle...but I THRIVE on it lol:j
This is just annoying as we do not know the score as they do not know it themselves :rotfl:

*Jelly_Tots*

broclo wrote: »

Hi JT, Yes I had the web ref but apparently that means 'nothing' to them. Think although I called them on fri am to double check, that I will call again on monday as firstly the chap was not very thrilled to be at work that day lol, but also they may have got their act together by then!

Bootsing is hassle...but I THRIVE on it lol:j
This is just annoying as we do not know the score as they do not know it themselves :rotfl:

I've probably got this wrong, but here goes.

If you enter the the web ref. it should come up with "Congratulations you are now covered etc", showing all your details but with the policy number blank (which is what happens when I enter mine). I reckon this is proof that you got in before 11.30.
My theory is that they started withdrawing the offer from the website at around 11.15am, as this is when the site started to crash all the time. During the 10/15 minutes or so that the website was being changed (around 11.15-11.30am) there was a glitch meaning that the people who applied during this time WERE successful in submitting their applications but received no policy numbers. The PO staff know this. The PO call centre staff are able to access the same page, which says "Congratulations you are now covered etc" with all our details on and they say this means nothing ?
I think the PO know this proves we applied in time, around the time the website was being changed (i.e. to new t&c's from around 11.15am-11.30am) as anyone applying after the site was updated would have received a policy number.
In my opinion, the PO's delay in getting back to those without policy numbers is because they are trying to decide if they can legally get away with fobbing us off with nothing.
:mad: :rolleyes:
EDIT: Wow, it's like "War and Peace".