Freebie Successes by Letter / Email - What have you recieved? (merged)

Misa_misa

naomi_collins wrote: »

Hi,

Just wondering has anyone been send vouchers when they emailed Nivea to complement them ?

Thanks, Naomi

The other day I said how much I loved them and wanted some samples of their other stuff and they sent me 7 little packets of different stuff. Their small but good.

Also I emailed options and they sent me loads of different kinds of their hot chocolate! I have emailed some other companys but am still waiting. Thanks a lot for this thread I love what I have so far.

Bedtimebear

Misa_misa wrote: »

The other day I said how much I loved them and wanted some samples of their other stuff and they sent me 7 little packets of different stuff. Their small but good.

Also I emailed options and they sent me loads of different kinds of their hot chocolate! I have emailed some other companys but am still waiting. Thanks a lot for this thread I love what I have so far.

Misa, thank you for your respone. Naomi

aleex

Hi

can anyone help me out. I bought some earphones recently they cost £10 and only lasted a week before not working at all and no sound coming from them so i emailed the company and they told me to return them to the place of purchase "As per the Sale of Goods Act it is the seller, not the manufacturer, who is responsible for replacing or refunding products which do not conform to expected standards." Is this right because usually when i have a complaint i email the company directly and they deal with their own faulty items for example when my mp3 broke i sent it back to the company and they sorted it. I don't really want to take it back to the shop as it is not their fault and i don't have the reciept or packaging. What should I do. Thanks

namakemono

From my last batch of emails I have 2 vouchers for a free product from Hovis

Nothing from Gü apart from an email saying thanks for liking our stuff, a thank you email from Alberto Balsam, and refusals for all my baby sample requests (thanks, no we can't send out samples, but you can buy stuff from here)

lamb7994

aleex wrote: »

Hi

can anyone help me out. I bought some earphones recently they cost £10 and only lasted a week before not working at all and no sound coming from them so i emailed the company and they told me to return them to the place of purchase "As per the Sale of Goods Act it is the seller, not the manufacturer, who is responsible for replacing or refunding products which do not conform to expected standards." Is this right because usually when i have a complaint i email the company directly and they deal with their own faulty items for example when my mp3 broke i sent it back to the company and they sorted it. I don't really want to take it back to the shop as it is not their fault and i don't have the reciept or packaging. What should I do. Thanks

Yes thats right it's upto the shop to refund or replace at first. But withoutany proof of purchase it might be difficult to prove when you purchased them. If you paid by card you should beable to use your statement to prove the purchase.

James


James

duloch

namakemono wrote: »

From my last batch of emails I have 2 vouchers for a free product from Hovis

Nothing from Gü apart from an email saying thanks for liking our stuff, a thank you email from Alberto Balsam, and refusals for all my baby sample requests (thanks, no we can't send out samples, but you can buy stuff from here)

I also tried emailing a few companies hoping to build upon the baby hamper I am making but I didnt have any luck either!

sofababe

I wrote to Pampers, just got a thank you email but I also write to Yorkshire tea telling them that I have to take some when I visit OH in USA, they sent a nice email saying we're glad to hear you're spreading the word in USA, have a free cake!! Cake voucher arrived today and will be redeemed in Tesco tomorrow in time for tea :T

namakemono

duloch wrote: »

I also tried emailing a few companies hoping to build upon the baby hamper I am making but I didnt have any luck either!

Just going to have to shell out actual money I guess :eek:

catmiaow

FreebieRy wrote: »

I complained about my chips from mcdonalds they were awful the salt could have killed me! or if not given me a heart attack! they responded with the same old " were sorry but we will look into it" suprise suprise no response

I have had a similar complaint and response from Mcds!:mad:

bananagirl85

i received an apology letter with £25 off my next meal at harvester because i complained (food took over an hour, and it was luke warm)