Freebie Successes by Letter / Email - What have you recieved? (merged)

Smits

Do you just use the contact us form on their websites or are there specific emails i need to obtain?

manufc

Smits wrote: »

Do you just use the contact us form on their websites or are there specific emails i need to obtain?

Personnaly, I tend to use what ever. If there is a form on thier website, I use that, if not, I use an email addess.
HTH

Smits

Alright well i'm gonna contact a few companies then. I've done a couple already with jus complimenting and not asking but i think i'll drop the line 'i'ad appreciate any goodies'

catmiaow

Who are the best companies to contact? I tried Walkers and didn't get anything free, I only seem to get freebies when I complaining, only genuine ones though!

louiseyeah

The other day I went into McDonalds and there was a hair in the BigMac (Yuk.) so I complained via email, and got a nice email back saying they were sorry, etc, sorry sorry blah blah blah. And that was it... I did give my address, but they aren't sending me anything. Have I done anything wrong in the email?!
Any tips?
:j

FreebieRy

I complained about my chips from mcdonalds they were awful the salt could have killed me! or if not given me a heart attack! they responded with the same old " were sorry but we will look into it" suprise suprise no response

mummyone_2

FreebieRy wrote: »

I complained about my chips from mcdonalds they were awful the salt could have killed me! or if not given me a heart attack! they responded with the same old " were sorry but we will look into it" suprise suprise no response

Thats really strange cos they actually responded to my complaint....poor service at the restaurent. I received a £5 voucher for my next meal...def won't be going to the same branch though!

sofababe

I like to think I'm quite good at complaining

I got a free meal (for 4, I think) from Pizza Hut. We went to one of the two restaurants near us and the staff were too busy messing about behind the counter to even seat us so I wrote and got a letter back about how they were reviewing staff training in that branch, plus the voucher (which we used at the other branch!):beer:

I also got a free night in TravelInn on two separate occasions, once the maid let herself in without knocking while I was still sleeping, and another time the towels were not washed properly. On the first occasion I complained to the duty manager and was refunded my money, the second time I got no joy from the girl at the desk so I wrote a polite letter and got a free night voucher.:T

Smits

Congrats, hopefully i'll hear from some of the companies i wrote to. If i do, it will encourage me to write more.

Bedtimebear

Hi,

Just wondering has anyone been send vouchers when they emailed Nivea to complement them ?

Thanks, Naomi