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Ryanair being just damn silly
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I don't see how if both of the customers cumulative weight doesn't exceed the allowed weight allowance they make money from it. All the customer does is transfer the weight from one suitcase to another to meet the standards.
All it does in the end is create unnecessary tension between the agent and the customer, irritates the customers and holds the queue up.
But that requires common sense. Some people would rather pay the excess baggage fee just so that they can come off MSE and moan about it!
Gone ... or have I?0 -
Crowlands, are you me?? Lol.
After flying with Ryanair for a few years and struggling with only 15kg this year I flew BA. Thinking 'yay I have 23kg this time' I didnt care about packing. I only had 11 kg in my suitcase! I was shocked. Lol.
I think the ryanair lady deserves to be congratulated for giving you the chance. Last year on way out and back we had too much in one case and too little in the other. One way we were charged, the other offered the chance to repack there and then. We liked the second person lots
Green and White Barmy Army!0 -
The difference between you and the OP is that you aren't a hypocrite about it. You don't like them, so you don't fly with them. Fair enough. In the same respect, I don't like Primark, so I don't shop there.
Let me get this straight. I flew with Ryanair for the first time, found out about an apparently completely crazy rule that inconveniences their passengers, and thought I would warn other people about it. Do you even know what hypocrite means?No reliance should be placed on the above! Absolutely none, do you hear?0 -
Let me get this straight. I flew with Ryanair for the first time, found out about an apparently completely crazy rule that inconveniences their passengers, and thought I would warn other people about it. Do you even know what hypocrite means?
Yes, and you are one. Gone ... or have I?0 -
WiseInvestor wrote: »What about the baggage handler who has to lift your 'overweight' bag?
Or the carousel system that may be more prone to breakdowns under heavier loads?
Did you actually think before posting this? Not trying to start an argument but do you know how silly this sounds.
So if you pay the airline an excess baggage fee for having a 20kg case does the fee suddenly give the handler extra strength, does the fee make the carousel system suddenly upgrade itself for the heavier cases?
What happens when the baggage handler has to handle a BA flight? Does he refuse because the bags are suddenly up to 23kg, same goes for the carousel system, no magic upgrade to the system there for BA either.
It's plain and simple, Ryanair make money from the smaller allowance, and the jobsworth asking for 1kg to be moved is just that, idiots who can't see past their nose to a little bit of common sense.====0 -
My friend works for Ryanair at liverpool airport.
Your luggage allowance is 15kg, they will actually let you go up to 15.9kg.
Anything over that you have to pay, or you are given the option of moving your stuff around.
Also there are checks airside on the weight of cases, and if she has let one or 2 go thorugh heavier than should be, and the traveller hasn't paid excess, she can be fined for this.
I really can't see why there are so many complaints about ryanair.
it really is quite simple.
1p flights, yes they are there, and yes there is a card charge, but at the end of the day the flight is still cheap as chips.
Baggage, if you don't want to pay for it, don't, and you have up to 10kg of hand luggage, not bad.
If you want to take a case with you, yes you can, but you have to pay for it, and you only have 15kg.
we have booked to go to tenerife with ryanair, and it's simple, we take hand luggage with us, but as were off for a couple of weeks we just added the cost of 1 suitcase between us, so that then gives us 35kg for 2 weeks, the one thing is i won't be overweight with my luggage.0 -
Didn't know that - I always try and weigh the cases before hand, and once in a panic as my case on the airport was 15.1kgSaint_Chris wrote: »My friend works for Ryanair at liverpool airport.
Your luggage allowance is 15kg, they will actually let you go up to 15.9kg.
Each airline has their own policies on luggage, weight, no of cases, etc and common sense says you check before hand rather than assuming all airlines are the same.0 -
I'm well aware of the rules, thank you. So long as the airline doesn't exceed the maximum they can set their weight limits to whatever figure they like.The international regulations permit single bags of a maximum of up to 32kg in weight.
It may sound silly to you, I'm guessing because you don't know/understand what goes on behind the scenes. For those of us who do, it makes perfect sense.Did you actually think before posting this? Not trying to start an argument but do you know how silly this sounds.
So if you pay the airline an excess baggage fee for having a 20kg case does the fee suddenly give the handler extra strength, does the fee make the carousel system suddenly upgrade itself for the heavier cases?
What happens when the baggage handler has to handle a BA flight? Does he refuse because the bags are suddenly up to 23kg, same goes for the carousel system, no magic upgrade to the system there for BA either.
It's plain and simple, Ryanair make money from the smaller allowance, and the jobsworth asking for 1kg to be moved is just that, idiots who can't see past their nose to a little bit of common sense.
Firstly, heavier cases are labelled specially to warn handlers when lifting/moving since injuries cost time and money in lost productivity and insurance premiums. The airline needs to make those labels and the Check-in Agent has to attach them, all of which takes time and money.
Secondly, the Boeing 737 (used by Ryanair) has "loose load" cargo holds where Loaders can't rely on strengthened baggage "bins" to steady the load. Heavier cases should therefore be loaded at the bottom of a stack to prevent toppling which takes more time and effort than if all bags were under the limit specified on your booking.
As we all know, Time = Money, never moreso than for a Low Cost airline.
Thirdly, a heavy bag stands a much greater chance of overloading the carousel/baggage belts which can stop movement and reduce efficiency. The risk is significantly greater at some of Ryanair's more exotic airports as opposed to the major destinations with better facilities used by BA. If a heavy bag causes a failure, it's only right that the owner should shoulder some of the cost getting the system back up and running.
Finally, you're right that charging for excess baggage generates extra revenue for the airline but as we've seen that doesn't necessarily equate to increased profit. The contract you agree to when making the booking makes the Terms & Conditions clear. Would you risk checking-in for a Ryanair flight 1 minute late? I doubt it, so why check-in with 1 extra Kilo? If passengers want Low Cost they need to stick to the rules. It really is that simple.0
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