Changes to BT 1280

PaulA

subversive_element wrote: »

This affects all CPS customers being migrated to WSC, regardless of your line rental.

Thanks but what is "WSC"?

So far in this thread we've had WAC, WCA, WLR and now WSC :eek:

newbuilder

well today I phoned Primus and moved my CPS to them from Sky.

they reassured me that 1280 will still work although said that their calls were as cheap as BT (in fact cheaper due to call copnenction charges being lower- especially in NGN). Heinz can you look into this as I can't find anything on the primus site about NGN rates.

At the end of the day all I lose is the free call to Sky Customer services. :eek: Lets hop it doens't come to needing that too often :rolleyes:

Heinz

PaulA wrote: »

Is it definite then that keeping line rental with BT and having calls from someone else via CPS be it Sky, Primus or anyone else will still allow you to use 1280 to route via BT?

If BT's statement only applies to people who have moved their line rental it is extremely misleading.

I agree BT's statement is confusing but, with regard to your first point, the answer is NO. It has been shown that those on Sky Talk CPS cannot now use the 1280 prefix - Sky ignore it.

charlie12

I'm with Sky Talk Freetime (for calls only) and BT Unlimited Weekend Plan for line rental. I make 2 calls a month via 1280 to qualify for free caller display. I did this last on the 17th July, and planned to do it again on 17th August as my bill date is the 24th of every month.

As Sky now ignore the 1280 prefix (I haven't tested this myself yet) I want to cancel Sky Freetime and move back to BT for calls. I do not want the Evening+Weekend package with the 12 month rolling contract, the standard Weekend plan will do fine for now. I make very few 01/02/03 evening calls but I may sign up to Primus in the future. For now I just want to get rid of Sky so I can continue to get Caller Display for free and avoid the extortionate 0845/0870 charges which are now apparently forced through Sky unless I use 18185 or similar (I use the Heinz Orchid plan).

What would be the quickest way of cancelling Sky Talk? Would it work if I login to the BT site and change the calling plan to the "unlimited weekend plan", even though I'm already on it?

Cheers

newbuilder

I would call BT and ask for the calls to be moved back to them,

Alternatively, if you are even slightly considering Primus why not just phone them and ask them to take over your calls ONLY.

They will do it in 15 days.

BT will also do it in 15 days if you dial 150 and ask them.

As I say you have to do something about it anyway so why not just move to Primus.

BritBrat

The 12 month contract is also for the weekend plan if you are returning.

Ladygrim

Found this BT site about 1280 - hope it help someone.

https://www.bt.com/1280

LG

charlie12

newbuilder wrote: »

Alternatively, if you are even slightly considering Primus why not just phone them and ask them to take over your calls ONLY.

Thanks newbuilder, I decided to go straight over to Primus and I've signed up for the Saver Option 2 CPS calls only with the Penny Mobile 2 addon.

BritBrat wrote: »

The 12 month contract is also for the weekend plan if you are returning.

Thanks, I was not aware of that. Primus is the best option then

BexTech

Ladygrim wrote: »

Found this BT site about 1280 - hope it help someone.

www.bt.com/1280

LG

Yeah, been mentioned on MSE forums along with the letters being sent out.

topherxp

BritBrat wrote: »

Lets hope you are right Heinz.

If my broadband stops I will be angry, mind you I don't really understand these changes at the moment.

First I became aware was reading this thread today.

But I have read it as even CPS calls will be treated the same.

My BT account No starts with SS, I did or thought I did read ages ago WLR3 accounts have another prefix to the number.



But you already knew that Heinz.



http://forums.moneysavingexpert.com/showpost.html?p=8131891&postcount=17

I will keep an eye on my account number now.

Your account number won't change when it is moved to the WLR system, you best bet is to keep an eye out for a change in your bill format as all the prices will be VAT inclusive.