Changes to BT 1280

bunking_off

To be pedantic, if your provider is using WCLI, they're not a CPS operator because CPS means the calls are routed to a third party network. However, the issue at hand is that many providers were previously CPS operators and have outsource their network provision to BT via WCLI...without telling their customers. So on a month by month basis, it's impossible to know for sure if your provider will continue to use CPS...they may do now so you're ok, but next month they may outsource to BT behind the scenes and you'll lose 1280.

Personally, I think that 1280 should act to force your calls to BT Retail (as a service provider), but unfortunately it's been designed to force calls onto BT network, meaning that if your provider's outsourced to BT the effect of dialling 1280 is nil.

danny_x

I pay my line rental to BT, but route my calls through TalkTalk Onetel. I have been using 1280 to route 0845 and 0870 calls through BT, as they are a bit cheaper for these, as well as making enough calls to get free call minder and caller display. I only discovered recently that 1280 had been removed, when BT charged me for these services.

I found out what was going on from this thread. I contacted TalkTalk who said that 1280 was a BT service that had been withdrawn, but that I had always been able to route calls through BT by using the prefix 1877. I'm sure I had never been informed of this number. I hope it helps others. I've yet to confirm that it works.

And when I complained to BT, they did refund me the service charges for that quarter.

JustPassingBy

danny_x wrote: »

I've yet to confirm that it works.

It won't. One reason: 1877 routes calls from the BT network to the OneTel network, not the other way round.

slimgym

I don't think any of the codes will work. I'm on Pipex and used 1280 to route to BT in order to get free caller display. My employer also added a service from Cable & Wireless to my line to I could route calls to work via this (162 prefix), and that has also stopped working. It's immaterial from that point of view since I now get free geo calls anyhow but it's a bit of a shame to lose free caller display.

alicesmith_2

In my think BT give permission to to access all of services provider, and according my knowledge BT website did are not suite able for free or for other aimed.

Heinz

alicesmith wrote: »

In my think BT give permission to to access all of services provider, and according my knowledge BT website did are not suite able for free or for other aimed.

Can we have that in English please.

Patr100

Heinz wrote: »

Can we have that in English please.

I suspect that is a spammer/bot making their first non specific post.

-