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Changes to BT 1280

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  • Hi,

    I'm new to the thread and the technical jargon is confusing me. I just took a BT package, it's £11.25 per month, and they waived the connection fee if I make 10 chargeable calls per month. I also took free broadband from my mobile provider (Orange) which I since learned includes free evening and weekend calls.

    I'm now panicking about how to make the chargeable calls to BT if orange are going to be providing my calls. Then I found this thread about 1280 and 18185, panic over. until I got to the end and now am completely confused.

    So please can some one explain to me (the non-technical numpty) what all these things are and how I can make calls chargeable to BT;

    CPS
    WR (something)
    1280
    18185


    Thanks in advance from confused in Leeds.
  • Wicca303 wrote: »

    . . . . . . . . and how I can make calls chargeable to BT;

    The short, non-technical answer is you can't. When you signed up with Orange you gave them permission to bill you for every call you make.

    You could try asking whether they would remove the phone service from your line while keeping the broadband.
  • Crabman
    Crabman Posts: 9,942 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Earlier in the thread someone mentioned that using a BT Chargecard means the calls end up on your BT bill though beware the call charges on a chargecard are ridiculously high so it may be cheaper to not use that loophole.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 15 September 2009 at 7:07PM
    Crabman wrote: »
    Earlier in the thread someone mentioned that using a BT Chargecard means the calls end up on your BT bill though beware the call charges on a chargecard are ridiculously high so it may be cheaper to not use that loophole.
    Unfortunately, BT company representative has comprehensively closed the door on the BT Calling Card (Chargecard) loophole and there does not now appear to be any workable 'workaround' for those using a CPS calls provider which has changed to BT Wholesale's WCLI offering (which includes, Talk Talk, Sky Talk, AOL and Orange).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Thanks. I didn't sign the part of the orange agreement which included calls so might be able to argue that point.

    Thanks again............. or I can pay an extra £6.80 a month to BT.
  • ACDeag
    ACDeag Posts: 743 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Wicca303 wrote: »
    Thanks. I didn't sign the part of the orange agreement which included calls so might be able to argue that point.

    Thanks again............. or I can pay an extra £6.80 a month to BT.

    Signing is normally irrelevant using the service signifies your consent to their terms.
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Heinz wrote: »
    Unfortunately, BT company representative has comprehensively closed the door on the BT Calling Card (Chargecard) loophole and there does not now appear to be any workable 'workaround' for those using a CPS calls provider which has changed to BT Wholesale's WCLI offering (which includes, Talk Talk, Sky Talk, AOL and Orange).
    hello, sorry i find this all confusing
    im with bt line rental
    aol for calls
    and use 1899 for 08 numbers and mobiles
    so is there no point me using 1899 any more as it just gets charged to aol?
    ive probably read it all wrong lol
    thanks
  • What about calling 100 and asking for an operator assisted call? I think there is a small charge for this. Operators are BT regardless of who bills you. Try it, if you're on Talk Talk or something just dial 100 and when they say Operator Service, ask if they're BT. You can ask them to connect a call for you. Just give them the number. It's perfectly acceptable to do.
  • It is with deep regret that I can confirm what "Heinz" has posted above about the Chargcard workaround. I'm with AOL for calls and for the last few quarters have been making the minimum 6 chargeable calls through BT using a Chargecard. No problems - free caller display

    Just received this months bill and been charged for Caller Display. Rang and cancelled it from my account. Operative at call centre said calls have to now be made from the landline number and not to it. He advised to use the 1280 prefix. But that solution was withdrawn long ago.

    I await those with more knowledge to find another workaround. But won't hold my breath. Free calls from AOL still beats going back to BT. So will have to live without Caller Display. Think I'll survive.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Natalie_J wrote: »
    thanks for infor mation.but i want to know more details
    http://www.calls.bt.com/1280/?s_cid=con_FURL_calls_1280 (dates back to August 2008).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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