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Changes to BT 1280

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  • MiserlyMartin
    MiserlyMartin Posts: 2,284 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Does anyone know if a new Primus customer will be put on real CPS (1280 works) or the LLU/wholesale version of it?
  • Crabman
    Crabman Posts: 9,942 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Having read the experiences of other AOL Talk I just spoke with them and was informed 1280 is only used for 'test purposes'. :rolleyes:

    We've been billed £1.71 a month for caller display since about November, which used to be inclusive with a couple of calls a month on BT. It fell on deaf ears. What happened to 'the customer is always right'.

    They've escalated the issue and will have a response in 48 hours, it will be interesting to see how it compares with the response given to other AOL customers in this this thread...
  • m00head
    m00head Posts: 147 Forumite
    PaulA wrote: »
    Thanks but what is "WSC"?

    So far in this thread we've had WAC, WCA, WLR and now WSC :eek:

    Still not sure what "WSC" is - I don't think anyone has replied with that answer yet.

    However, I have found yet another acronym: "WBC" which stands for "Wholesale Broadband Connect", also provided by BT Wholesale as part of their "21CN" (21st Century Network) nationwide upgrade plan.

    You can see a list of all the exchanges currently enabled for WBC here:
    http://www.samknows.com/broadband/btwbc-league.php

    To check a specific exchange, you can use the following page:
    http://www.samknows.com/broadband/checker2.php

    Does anyone know if all these Wholesale products are linked together? i.e. when WBC is enabled at your exchange, does that indicate that all the other BT Wholesale products are enabled at the same time?
  • bunking_off
    bunking_off Posts: 1,264 Forumite
    m00head wrote: »
    Does anyone know if all these Wholesale products are linked together? i.e. when WBC is enabled at your exchange, does that indicate that all the other BT Wholesale products are enabled at the same time?

    No, they're not linked. WBC will (eventually) replace IPStream and Datastream, the two BT wholesale DSL access products. It provides ADSL2+, which gives higher potential bandwidth. Current footprint is approx 40% population.

    As BT roll out 21CN, WLR (and I assume wholesale calls) will be migrated onto it, meaning a product that's served by IP technology, but transparently to us as customers. However the migration of voice onto 21CN isn't linked to the broadband migration...so far only parts of Cardiff have been migrated. See here.
    I really must stop loafing and get back to work...
  • james_d wrote: »
    No answer from me yet; managed to mix up when the billing date was and made the calls one day too late.

    They're currently viewable online as Chargecard UK, but I'll have to wait till March now to see if they're counted as eligible chargeable calls.

    March has now rolled round, so I can now report that this worked. Call charges of 62p, less 7p F&F, and crucially no charges for 1571 or caller display.

    To make the calls I popped round the corner to my grans and made 6 calls back to home using the chargecard. It's possible it might work from home dialling out, but I didn't want to take the chance.

    Jumped ship and moved LR to Sky now anyway, but hopefully this is of use to someone.
  • MiserlyMartin
    MiserlyMartin Posts: 2,284 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    So is CPS with the option of 1280 dead now? Ie a new primus talk customer will be put on the thing with no overide option?
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    So is CPS with the option of 1280 dead now? Ie a new primus talk customer will be put on the thing with no overide option?
    Not as far as I am aware. Primus emailed me that they remained a CPS provider and had no plans to change to WCLI.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • e1london
    e1london Posts: 18 Forumite
    Part of the Furniture Combo Breaker
    1280 is blocked on my Dad's line linked to talktalk. I've noticed though that 1471,3 works though. So I've told him to make 2 calls back to me on that (after I have called him) a month so he gets caller display free of charge!

    Patrick
  • Chrysalis
    Chrysalis Posts: 4,715 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I just checked my latest primus bill online and there is no 0845/0870 on there for last 2 months, I cannot remember when I exactly last rang 0845 but I have defenitly done in during that time so it seems 1280 is working. (my device auto adds 1280 to 0845/0870 numbers).
  • Crabman
    Crabman Posts: 9,942 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    BT Chargecard arrived today, are there any extra charges associated with use of the card (can't find details on BT website)?

    Plan to use it for the 0844 international override numbers for calling abroad. Just a couple a month as this should satisy free caller display criteria.
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