Tax Credits help line - Alternative number is ...

viktory

I am assuming (happy to be corrected) that if you had not left renewing your tax credits so late you could have renewed them via some other medium, such as post. So no, I don't think they are to blame for your phone bill. You are, by being tardy and leaving it until you knew they would be busy.

NEOband wrote: »

I left it extremely late to renew the credits as the dead line was approaching soI know they would be busy.

NEOband

hammyman - thanks for pointing that out.

I called sky and they credited my account based on the amount of calls made.

Viktory - Thanks for your input, but not helping, if i'd listened to you, i'd be £55 worse off.

Hammyman, you a star : )

Subject closed.

debtfreenewbie

I had to contact them recently and it took me fours days to get through.I have to contact them again next week and dredding it.
The problem was that it kept asking you to press all the options and THEN it said they were busy.Why couldnt they say that first.
I had to call another government agency and that was straight away and it was dealth with in four days.whoo hoo.Im gonna right to the head of dept and thank them.

jomicmacmoc

I am so unhappy. I sorted out my tax credits last month. Received last months okay and received a letter stating this months would be in my bank on 14th Sept. It did not arrive and I cannot get through to them as they are busy and say call back later or look online. There is nothing online which will help my problem. Three of my DD have now been returned. I am so fed up and work during the day so can only call during the so called busy times. I have nothing to live on except credit card which I don't like to use as single parent with two young children.

viktory

NEOband wrote: »

Viktory - Thanks for your input, but not helping, if i'd listened to you, i'd be £55 worse off.

I didn't give advice - I gave my opinion. If I had given advice it would have been to renew your tax credits earlier, thus saving all those phone calls

welshmoneylover

jomicmacmoc wrote: »

I am so unhappy. I sorted out my tax credits last month. Received last months okay and received a letter stating this months would be in my bank on 14th Sept. It did not arrive and I cannot get through to them as they are busy and say call back later or look online. There is nothing online which will help my problem. Three of my DD have now been returned. I am so fed up and work during the day so can only call during the so called busy times. I have nothing to live on except credit card which I don't like to use as single parent with two young children.

Try
0845 300 3600

Its a number for overseas caller but they should help you.

Hammyman

NEOband wrote: »

hammyman - thanks for pointing that out.

I called sky and they credited my account based on the amount of calls made.

Viktory - Thanks for your input, but not helping, if i'd listened to you, i'd be £55 worse off.

Hammyman, you a star : )

Subject closed.

The flipping cheeky gits. Yeah, 0845 is local call rate and on most "free local call" packages, they're included now since BT included them in theirs.

bagpussruth

I'm with virgin media and my call costs came to over £35, made a complaint to HMRC and awaiting the outcome as to whether I get a refund for them.

(I was trying to report a change of circumstance which I wanted put on my claim right away)

leeanncarmichael

Use this number when calling tax credits, you get thro in minutes. I tried for weeks everyday until I found this number online.

01355 359 007

the_kentish_maid

after trying for a couple of weeks with no luck in getting through i went in to my local tax office and they have a phone which gets you straight through so if anyone has time to do this try it it worked for me