Vodafone change T&C's (Call charges) - Possible contract get-out??

Chrissybh0y

I was told b4 that i would be able to leave, now this ? is it worth takin this up with anyone else ?

fatboy88

getting to being bit of a joke now this. Everyone one keeps getting told different things but i havent seen any voda lurkers around this thread like the upgrades thread

Chrissybh0y

fatboy88 wrote: »

getting to being bit of a joke now this. Everyone one keeps getting told different things but i havent seen any voda lurkers around this thread like the upgrades thread

Yeah its strange nuttin going on at all, Has anyone out there heard anything that hasnt been stated

Chrissybh0y

Well a little update for u all, i have been offered 5 months half price line rental ? should i take it or wait it out ?

foxyd3vil12

well, phoned up vodafone 2day and asked them to check if i was affected by 10% increase and they advised me that i was. just need to write to cancellations and hopefully my contract with vodafone will be gone!

anyone else had any luck?

lethal_2

I joined voda on the 17 july, would I have a chance to be released from my contract? How do I go about this then? What do I say when I ring up. I have not been sent the letter regarding changes to my T&C, and the OP posted this comment on the 26 july (9 days after my contract started? would i have a chance?

rocket_socks_2

lethal wrote: »

I joined voda on the 17 july, would I have a chance to be released from my contract? How do I go about this then? What do I say when I ring up. I have not been sent the letter regarding changes to my T&C, and the OP posted this comment on the 26 july (9 days after my contract started? would i have a chance?

maybe, but that wouldnt cover your "insurance claim" that you are discussing on another thread on here :rolleyes:

el_payaso

I emailed Vodafone yesterday and was told
"Thanks for your email to Vodafone to demand the immediate termination of your contract. I have looked at the usage on your account and I am sorry but it will not be possible to cancel your contract under the 10% rule.
I appreciate that this is not the response you were hoping for. "

I am on a £30 per month contract with £7.50 internet. My bill for September which I got two days ago was £59.50 with £18.72 on 0870 numbers etc. The 33% increase in those calls means this is clearly more than the 10% they are talking about. And I can not see anywhere in the terms and conditions where it talks about the average being taken over 3 months.

Can anyone help?

Thanks

el_payaso

Just spoke to Vodafone and first of all someone tried to say it wasn't Vodafone increasing the non geographic numbers but someone else and now I've been told I cannot cancel because it is not a 10% increase on the previous months 0870 calls numbers? What is going on with these people?
Does anybody know how they are working this out?

Chrissybh0y

Well i was called up a few weeks back and i was told i couldnt cancel so they gave me 6 months half price line rental