Cheapest Home Phones Article Discussion

Heinz

pepsi_max2k wrote: »

(BT free for everything at weekends, and always cheaper for 08 numbers).

BT isn't always cheapest for 0870 and 0845 calls - see HERE.

LarryHarry

neilcal wrote: »

I would re-iterate what several people have already said. Tiscali are fine until there is a problem and then they are dreadful. Having had Tiscali broadband for a few years with no problem I upgraded to include home phone this year. What a disaster! They have cut off my phone and internet connection twice with explanation that it is a mistake. Currently have internet connection but home phone has been cut off for a week! They say they thought there was a problem with payment, but when they check there is none. Now getting loads of email apologies but no phone! The first thing they do if there is a hint of a problem is cut off your phone so that you have to contact customer service by mobile. Ouch! They said phone would be reinstated in 24 to 72 hours but it is now over a week. If anyone has any idea how to gee them up I would be interested but can't afford to keep phoning and hanging on mobile and they ignore requests to forward complaint to a manager. Wish I had never heard of Tiscali and first chance I get i will be changing.

My daughter has been having problems with Tiscali since July :mad: She's had no phone or internet connection since her contract finished with BT & she changed over to Tiscali. All Tiscali keep telling her is that it's a fault with BT so when she rings BT they just tell her to ring Tiscali cus she's no longer a BT Customer!!! We've emailed & phoned every dept imaginable (but can't get thro to a manager) nearly every day since July but just keep getting passed form one person to another - does anyone have any suggestions how she can get out of this loop - if she goes back to BT it's a £129 reconnection fee & another 12 months contract but that seems to be the only option :mad:

Heinz

Clearly, Tiscali are in breach of contract (not supplying the agreed line etc.) so, if there is a charge for going back to BT, I think the Small Claims Court would take the view that Tiscali should pay.

However, BT (remarkably, some would say) can sometimes be helpful and, if your daughter explained the problem (to someone high enough up the food chain), she may be pleasantly surprised that they'd agree to take her back without charge.

It's got to be worth a try anyway.

urgurinder

Moved into a new place.. need broadband..

after reading loadsa stuff on this website, samknows, thinkbroadband and i dont remember where else............ it feels like talk talk will not be a too bad an option to go for.. i'd like to be on talk global evening & weekend (primarily coz gf could make lots of calls to her family in norway..)

there already was a phone in the house when we moved in but it is dead. no dial tone no nothing.. so that would mean paying £125 to bt for reconnection and staying on their basic phone plan for 12 months.. and that would mean no subscription to talk talk, or anyone else for that matter, untill unless i pay bt to come out of their 12 month basic phone contract.......... seems like my options r very limited........

could somebody please confirm that what i've writen above makes sense.... please do correct if i have made wrong assumptions......... any suggestions/advice/tips will be very much appreciated.....

thanks

(at the moment i am using 3's mobile broadband on the 3 days trial.. it's working rather well tbh, only problem is the usage cap.. i've already used half a gig in one day and thts just me.......... gf likes to spend a fair bit of time on facebook and youtube.. so even 15gb/month cap wont be enough... would have been ideal if they didnt have that 15gb limit)

funkymummy

Hi,
Thanks for looking.
Anyway, we're with BT at the moment paying £27.50 a month and for what? Just for line rental and the cost of our calls on a free evening and weekend package. Bit scared by overiders but would like to give them a try now. We did have a broadband deal with nildram.net costing £15.99 a month as well but since the computer went fizz bang we just cancelled it.
We really would like to bundle together line rental, calls, and wireless broadband cos I now have a shiny new laptop.
We're in a pretty rubbish exchange and don't seem to be in an area which offers the headline "free line rentals etc" deals.

I'm a bit like a bunny dazzled in headlights by all the deals and offers out there.

Would love it, love it if someone (anyone) could just give a few pointers here and there.

Thanking you kindly.
x

fredmarkone

TalkTalk have been fine for my in-laws till the line went dead due to 'exchange problems'. 'Customer service' on an 0870 number may well be 'free' from the registered TT line but if that is down?

Result - several 40-minute mobile/payphone calls to disinterested, unknowlegeable Indian call centre workers at horrendous cost, wiping out any savings they will make over the contract, and a disillusioned TT customer already planning a return to BT. It took over a week to get service back.

Kudos, though, to the staffer in a Carphone Warehouse store who spent an hour on the phone getting dad-in-law some info on the problem.

Another battle awaits: I am a TT CPS customer (a OneTel transferee; we call TT on 0845 nos) and it will be interesting to see if the 0870 call from my registered TT line was free. If not, and a refund is not forthcoming, TT will be losing two customers...:rotfl:

Ian_John

I have been saving money on my landline calls by following Martin's advice. I have however come across 1899.com, which appears to be cheaper on face value than the recommended 18185. Can anyone give me advice on which one is actually cheaper please?

Heinz

Ian_John wrote: »

I have been saving money on my landline calls by following Martin's advice. I have however come across 1899.com, which appears to be cheaper on face value than the recommended 18185. Can anyone give me advice on which one is actually cheaper please?

Welcome to the MSE forums Ian.

Please explain how 1899 is cheaper than 18185 (they both charge 5p for a UK 01/02/03 call of any duration at any time).

Miguelon

Hi all,

I am a newcomer, so I don't know if this has been discussed before. We are moving and we want to take our Talk-Talk contract with us. So far we have been with them over 9 months, but they told us on the phone that after transferring our account to the new address, we will have to sign-up again for another 18-month contract if we want to keep the procedure fees-free. We are not English native speakers and it was quite difficult to communicate with the obviously also non-native agent on the other side of the line, so I do not know if we got it completely right. Did this happen to anyone else? Can they actually force us to sign-up for a whole contract or could we just keep it until the current one expires.
Sorry for such a long post..., but we are clueless.. Thanks a lot.

hippey

Another option

I have Orangehome (on LLU) so for £15 p/m I get the following:

8mb Unlimited BB (Actual speed is 8mb, I'm very close to the exchange)
Line Rental
Free Evening & Weekend landline calls
Free landline & International call (30 countries) all times via the VOIP (Livebox)
Caller ID & 1571 Message Service

The only drawback is that you have to have an orange phone contact for £30 p/m or more, but I have one anyway and happy with it.

In reality I am happy with the service, my bill is only £15 per month, I don't call 0870 numbers as I use saynoto0870.com and I use the phone loads, and have never reached the FUP, and the call quality over the livebox is fine, so I have two lines for the price of one.

I think the price has changed now for new customers, but I joined over 18 months ago, and have not altered it.